Teamwork Desk + TrackMage Integration

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TrackMage + Teamwork Desk Integration

Create Teamwork Desk ticket for new TrackMage order

When you are running an online business, it is important to have a strong customer support system in place. So ,if your business uses TrackMage to manage order, you can use Teamwork Desk to create ticket for each order.

In this way, you'll have a record of all the orders that have been placed, and you can track the progress of each one. Creating ticket for TrackMage order is a great way to keep your business organized and ensure that no detail is missed.

Set up this integration so that Teamwork Desk starts working in tandem with TrackMage.
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Teamwork Desk + TrackMage Integration
1.
  • Teamwork Desk
    Ticket is created in Teamwork Desk Instant
  • Teamwork Desk
    Ticket is assigned in Teamwork Desk Instant
  • Teamwork Desk
    Thread is updated in Teamwork Desk Instant
  • Teamwork Desk
    Customer sends a reply in Teamwork Desk Instant
  • Teamwork Desk
    Ticket is unassigned in Teamwork Desk Instant
  • Teamwork Desk
    Agent sends a reply in Teamwork Desk Instant
  • Teamwork Desk
    Ticket note is created in Teamwork Desk Instant
  • Teamwork Desk
    Customer is created in Teamwork Desk Instant
  • TrackMage
    Order is created in TrackMage Instant
  • TrackMage
    Order is updated in TrackMage Instant
  • TrackMage
    Order is deleted in TrackMage Instant
  • TrackMage
    Shipment is created in TrackMage Instant
  • TrackMage
    Shipment tracking status is changed in TrackMage Instant
  • TrackMage
    Shipment is updated in TrackMage Instant
  • TrackMage
    Shipment is deleted in TrackMage Instant
2.
  • Teamwork Desk
    Update customer in Teamwork Desk
  • Teamwork Desk
    Add reply to a ticket in Teamwork Desk
  • Teamwork Desk
    Remove ticket in Teamwork Desk
  • Teamwork Desk
    Search customer in Teamwork Desk
  • Teamwork Desk
    Search Ticket in Teamwork Desk
  • Teamwork Desk
    Create customer in Teamwork Desk
  • Teamwork Desk
    Create ticket in Teamwork Desk
  • TrackMage
    Create tracking page link in TrackMage
  • TrackMage
    Create shipment in TrackMage
  • TrackMage
    Search shipment in TrackMage
  • TrackMage
    Create order in TrackMage
  • TrackMage
    Search order in TrackMage
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