SupportBee + Twist Integration

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Create Your Own SupportBee & Twist Integration Without Any Code

1. Select when the automation is executed

2. Select what action you want to automate

Create Custom Workflow

Ticket is created in SupportBee
Triggers the automation whenever a new ticket is created
Instant
Agent replies to a ticket in SupportBee
Triggers the automation whenever a ticket is replied to by any agent
Instant
Comment is added to a ticket in SupportBee
Notifies about a new comment being added to a ticket
Instant
Customer replies to a ticket in SupportBee
Triggers the automation whenever a customer replies to a ticket
Instant
Message is posted in conversation in Twist
Triggers the automation whenever a new message is posted in a conversation
Instant
Comment is posted in thread in Twist
Triggers the automation whenever a new comment is posted in an existing thread
Instant
Thread is added to channel in Twist
Triggers the automation whenever a new thread is added to a channel
Instant

Create ticket in SupportBee
Automatically generates a new ticket
Add message in Twist
Automatically adds a comment to a conversation
Get message by ID in Twist
Automatically retrieves a comment using its ID
Add thread in Twist
Automatically creates a new message in the particular channel
Get comment by ID in Twist
Automatically adds a new thread to the discussion forum
Search thread in Twist
Automatically searches for a thread
Get thread by ID in Twist
Automatically retrieves a thread based on its ID
Add comment in Twist
Triggers the automation whenever a transcription is available
Get user by ID in Twist
Automatically retrieves a message using its ID

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Integrate SupportBee & Twist In 1 Click
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You Can Also Connect SupportBee or Twist With 1200+ Other Apps

Provide a better and faster customer support experience to your customers. With SupportBee, you can easily manage and collaborate on customer emails with your team members.

See SupportBee Integrations

Twist brings your conversations to life. Our AI-powered assistant makes it easy for you to have meaningful, on-topic discussions within your team. We keep the conversation on topic and in one place so your team can get more done!

See Twist Integrations