Create Superchat note for new Tidio ticket
Tidio + Superchat Integration
Superchat + Tidio Integration
Connect Superchat to Tidio in 1 click
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Note is created in Superchat Instant- Outbound message is created in Superchat Instant
- Inbound message is created in Superchat Instant
- Contact is updated in Superchat Instant
- Contact is created in Superchat Instant
Ticket is replied in Tidio Instant- Contact is updated in Tidio Instant
- Ticket status is updated in Tidio Instant
- Contact is created in Tidio Instant
- Ticket is created in Tidio Instant
2.
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Create Superchat contact from new Tidio ticket
If you're using {{trigger.CustomerSupport}} to manage your customer support tickets, you may be wondering how to also create corresponding contacts in Superchat. Luckily, it's a process that's pretty simple to set up.
Use this {{trigger.CustomerSupport}} - Superchat integration to create a connection between the two platforms so that any new ticket created in {{trigger.CustomerSupport}} will automatically create a contact in Superchat.
This makes it easy to keep track of your support tickets and contacts in one place.
See moreUse this {{trigger.CustomerSupport}} - Superchat integration to create a connection between the two platforms so that any new ticket created in {{trigger.CustomerSupport}} will automatically create a contact in Superchat.
This makes it easy to keep track of your support tickets and contacts in one place.
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You Can Also Connect Superchat or Tidio With 1500+ Other Apps
Superchat
Simplify your customer connections with Superchat. It lets you manage all your messaging channels - WhatsApp, Instagram DM, Facebook Messenger, and email - in one unified platform. This helps you respond fast, personalize outreach, and boost engagement.
Tidio
Tidio is a customer communication platform that combines live chat, chatbots, and email integration to help businesses engage visitors in real time, automate support, capture leads, and improve customer experience across websites and channels.
