Create Superchat note for new Teamwork Desk ticket
Teamwork Desk + Superchat Integration
Teamwork Desk + Superchat Integration
Connect Teamwork Desk to Superchat in 1 click
Free forever.Use premium features free for 14 days.1.
Ticket is created in Teamwork Desk Instant- Ticket is assigned in Teamwork Desk Instant
- Thread is updated in Teamwork Desk Instant
- Customer sends a reply in Teamwork Desk Instant
- Ticket is unassigned in Teamwork Desk Instant
- Agent sends a reply in Teamwork Desk Instant
- Ticket note is created in Teamwork Desk Instant
- Customer is created in Teamwork Desk Instant
Note is created in Superchat Instant- Outbound message is created in Superchat Instant
- Inbound message is created in Superchat Instant
- Contact is updated in Superchat Instant
- Contact is created in Superchat Instant
2.
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Create Superchat contact from new Teamwork Desk ticket
If you're using {{trigger.CustomerSupport}} to manage your customer support tickets, you may be wondering how to also create corresponding contacts in Superchat. Luckily, it's a process that's pretty simple to set up.
Use this {{trigger.CustomerSupport}} - Superchat integration to create a connection between the two platforms so that any new ticket created in {{trigger.CustomerSupport}} will automatically create a contact in Superchat.
This makes it easy to keep track of your support tickets and contacts in one place.
See moreUse this {{trigger.CustomerSupport}} - Superchat integration to create a connection between the two platforms so that any new ticket created in {{trigger.CustomerSupport}} will automatically create a contact in Superchat.
This makes it easy to keep track of your support tickets and contacts in one place.
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You Can Also Connect Teamwork Desk or Superchat With 1400+ Other Apps
Teamwork Desk
Teamwork Desk is a complete support software that makes it easy to handle customer queries. When you are working with multiple teams, this software will help you manage them all from one place.
Superchat
Simplify your customer connections with Superchat. It lets you manage all your messaging channels - WhatsApp, Instagram DM, Facebook Messenger, and email - in one unified platform. This helps you respond fast, personalize outreach, and boost engagement.
