Teamwork Desk + Starshipit Integration

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Starshipit + Teamwork Desk Integration

Create Teamwork Desk ticket for new Starshipit order

When you are running an online business, it is important to have a strong customer support system in place. So ,if your business uses Starshipit to manage order, you can use Teamwork Desk to create ticket for each order.

In this way, you'll have a record of all the orders that have been placed, and you can track the progress of each one. Creating ticket for Starshipit order is a great way to keep your business organized and ensure that no detail is missed.

Set up this integration so that Teamwork Desk starts working in tandem with Starshipit.
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Teamwork Desk + Starshipit Integration
1.
  • Teamwork Desk
    Ticket is created in Teamwork Desk Instant
  • Teamwork Desk
    Ticket is assigned in Teamwork Desk Instant
  • Teamwork Desk
    Thread is updated in Teamwork Desk Instant
  • Teamwork Desk
    Customer sends a reply in Teamwork Desk Instant
  • Teamwork Desk
    Ticket is unassigned in Teamwork Desk Instant
  • Teamwork Desk
    Agent sends a reply in Teamwork Desk Instant
  • Teamwork Desk
    Ticket note is created in Teamwork Desk Instant
  • Teamwork Desk
    Customer is created in Teamwork Desk Instant
  • Starshipit
    Order is created in Starshipit
  • Starshipit
    Order is shipped in Starshipit
2.
  • Teamwork Desk
    Update customer in Teamwork Desk
  • Teamwork Desk
    Add reply to a ticket in Teamwork Desk
  • Teamwork Desk
    Remove ticket in Teamwork Desk
  • Teamwork Desk
    Create ticket in Teamwork Desk
  • Teamwork Desk
    Create customer in Teamwork Desk
  • Teamwork Desk
    Search Ticket in Teamwork Desk
  • Teamwork Desk
    Search customer in Teamwork Desk
  • Starshipit
    Print label in Starshipit
  • Starshipit
    Print packing slips in Starshipit
  • Starshipit
    Get rates in Starshipit
  • Starshipit
    Get order details in Starshipit
  • Starshipit
    Get mainifest details in Starshipit
  • Starshipit
    Update order in Starshipit
  • Starshipit
    Get tracking details in Starshipit
  • Starshipit
    Create order in Starshipit
  • Starshipit
    Create replacement order in Starshipit
  • Starshipit
    Search order in Starshipit
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