Teamwork Desk + Simplesat Integration

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Translate and Create ticket in Teamwork Desk when New feedback is received in Simplesat

This automation allows you to automatically detect the language when New feedback is received in Simplesat, translate it to a different language using Google Translate, and Create ticket in Teamwork Desk. It helps streamline the process of translating and handling customer inquiries or support requests in different languages.

Here's how it works:
1. Simplesat: Whenever New feedback is received, the automation will be triggered.
2. Google Translate: Pass the text content from Simplesat to Google Translate for language detection.
3. Condition - You can add a condition that says, Language..... 'is not equal to'..... your desired language. So if the condition is met, the automation will proceed further.
4. Google Translate: The automation will translate the text content from Simplesat to your desired language.
5. Teamwork Desk: The translated content will be used to Create ticket in Teamwork Desk, ensuring that customer inquiries or support requests are handled in the desired language.

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Ticket is created in Teamwork Desk Instant
Ticket is assigned in Teamwork Desk Instant
Thread is updated in Teamwork Desk Instant
Customer sends a reply in Teamwork Desk Instant
Ticket is unassigned in Teamwork Desk Instant
Agent sends a reply in Teamwork Desk Instant
Ticket note is created in Teamwork Desk Instant
Customer is created in Teamwork Desk Instant
New feedback is received in Simplesat

Create ticket in Teamwork Desk
Create customer in Teamwork Desk
Search Ticket in Teamwork Desk
Search customer in Teamwork Desk
Remove ticket in Teamwork Desk
Add reply to a ticket in Teamwork Desk
Update customer in Teamwork Desk

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750 Tasks

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in $19.⁹⁹

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Want to automate something else in your workflow?

You Can Also Connect Teamwork Desk or Simplesat With 1100+ Other Apps

Teamwork Desk is a complete support software that makes it easy to handle customer queries. When you are working with multiple teams, this software will help you manage them all from one place.

See Teamwork Desk Integrations

Simplesat is a survey tool that makes it easy for any business to collect, analyze and publish customer feedback. It helps you track CSAT (Customer Satisfaction), CES (Customer Effort Score) and NPS (Net Promoter Score) feedback.

See Simplesat Integrations