Salesforce Errors

Solution

This error occurs when the value entered in the Ticket Type field exceeds the 4-character limit.

To resolve this error, the user must either map the values within the character limit or trim the input to be within the 4-character limit.

Alternatively, increase the maximum character limit from their Salesforce account.

Solution

This error occurs when the value entered in the field Ticket ID exceeds the 4-character limit.

To resolve this error, the user must either map the values within the character limit or trim the input to be within the 4-character limit.

Alternatively, increase the maximum character limit from their Salesforce account.

Solution

This error occurs when the value entered in the field Channel exceeds the 4-character limit.

To resolve this error, the user must either map the values within the character limit or trim the input to be within the 4-character limit.

Alternatively, increase the maximum character limit from their Salesforce account.

Solution

This error occurs when the value entered in the field Project Code exceeds the 4-character limit.

To resolve this error, the user must either map the values within the character limit or trim the input to be within the 4-character limit.

Alternatively, increase the maximum character limit from their Salesforce account.

Solution

This error pops up when the user adds the wrong module name in the module fields.

To rectify this error, the user must select the module from the dropdown menu.

Solution

This error occurred because you have not provided a value for the said required field.

To resolve this error, you must provide a valid value for the required field.

Solution

This error occurred because you were trying to add an email address already present in your account.

To overcome this error, please modify your flow to be like -

 Step 1 -  Trigger

 Step 2 -  Add Search contact action and use the email address from the incoming record in step 1 and test it.

 Step 3 -  Add a condition - ID = does not exist
 If you don’t find an ID as a result of step 2, it means it is not present and can be used to create a new contact.

 Step 4 -  Now add the Create Contact step.

Solution

This error occurred because you did not provide a valid email address.

Valid email address - abc@domain

Example: abc@example.com or test@example.co

Solution

This error occurred because user does not have access to API.

To resolve this error,

First, check on your Organization settings. For some Organizations, it will not be possible to turn this option on.

(Group, Essentials and Professional Customers will not have API enabled)

Here are steps to enable API -

 1. Log in to Salesforce: Sign in to your Salesforce account with administrative privileges. You need administrative access to enable and configure API access.

 2. Navigate to Setup: Click on the gear icon (Setup) in the top right corner of your Salesforce account.

 3. Access API Settings: In the left sidebar of the Setup menu, find and click on "API" under the "Platform Tools" section.

 4. Enable API Features: In the "API" section, you'll find various options related to API access and settings. Look for options related to enabling API features for professional editions.

 5. Enable Professional API Access: Depending on your Salesforce edition and specific requirements, you may see an option to enable API access for professional features or a similar setting.Enable this option.

Professional customers can purchase this feature as an add-on.