Teamwork Desk + Rocket.Chat Integration

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Create Your Own Teamwork Desk & Rocket.Chat Integration Without Any Code

1. Select when the automation is executed

2. Select what action you want to automate

Create Custom Workflow

Ticket is created in Teamwork Desk
Triggers the automation when a new ticket is created
Instant
Ticket is assigned in Teamwork Desk
Triggers the automation when a ticket is assigned to a team member
Instant
Thread is updated in Teamwork Desk
Triggers the automation when any thread is updated
Instant
Customer sends a reply in Teamwork Desk
Triggers the automation when a customer sends a reply
Instant
Ticket is unassigned in Teamwork Desk
Triggers the automation when a ticket is unassigned
Instant
Agent sends a reply in Teamwork Desk
Triggers the automation when a ticket is replied to by any agent
Instant
Ticket note is created in Teamwork Desk
Triggers the automation when a new note is added to any ticket
Instant
Customer is created in Teamwork Desk
Triggers the automation when a new customer is created
Instant
Message is posted anywhere in Rocket.Chat
Triggers the automation when a new message is posted anywhere
Instant
Message is posted to channel in Rocket.Chat
Triggers the automation when a new message is posted to a channel
Instant
Message is posted to private group in Rocket.Chat
Triggers the automation when a new message is posted to a private group
Instant
Channel is created in Rocket.Chat
Triggers the automation when a new channel is created
Private group is created in Rocket.Chat
Triggers the automation when a private group is created

Create ticket in Teamwork Desk
Generates a new ticket
Update customer in Teamwork Desk
Updates a customer's information
Create customer in Teamwork Desk
Adds a new customer to the database
Add reply to a ticket in Teamwork Desk
Sends reply to a ticket
Remove ticket in Teamwork Desk
Deletes a ticket
Search customer in Teamwork Desk
Locates and retrieves customer information
Search Ticket in Teamwork Desk
Searches for a ticket
Send channel message in Rocket.Chat
Sends a message to a channel
Send direct message in Rocket.Chat
Sends a private message to a recipient
Send private group message in Rocket.Chat
Sends a private message to a selected group of users
Create channel in Rocket.Chat
Creates a new channel
Search Channel in Rocket.Chat
Searches for a channel
Create private group in Rocket.Chat
Creates a new private group

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Integrate Teamwork Desk & Rocket.Chat In 1 Click
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Want to automate something else in your workflow?

You Can Also Connect Teamwork Desk or Rocket.Chat With 1200+ Other Apps

Teamwork Desk is a complete support software that makes it easy to handle customer queries. When you are working with multiple teams, this software will help you manage them all from one place.

See Teamwork Desk Integrations

Rocket.Chat brings all the best features from a professional chat software to your team communication, including audio/video conferencing, screen sharing, file transfer and many more. It is a free, open source, secure chat platform.

See Rocket.Chat Integrations