RingCentral + WhatsApp Integration

Integrate RingCentral to WhatsApp in one click, or tell Integrately AI how you want each message handled. Send WhatsApp messages, log calls, notify team members, and track customer updates automatically.

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1.
  • RingCentral
    Call is recorded in RingCentral
  • RingCentral
    SMS is received in RingCentral Instant
  • RingCentral
    Call is missed in RingCentral Instant
  • RingCentral
    Call is received in RingCentral Instant
  • RingCentral
    Voicemail received in RingCentral Instant
  • WhatsApp
    Message is received in WhatsApp Instant
Arrow Right
2.
  • RingCentral
    Create contact in RingCentral
  • RingCentral
    Send SMS in RingCentral
  • RingCentral
    Generate Ringout Call in RingCentral
  • RingCentral
    Search User in RingCentral
  • WhatsApp
    Send message (using template) in WhatsApp
  • WhatsApp
    Send message in WhatsApp

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Ready Workflows Ready Workflows for RingCentral + WhatsApp Integration

Send WhatsApp messages on incoming SMS, log missed calls, route customer queries, and update records, all in just one click.

Most popular automationmost-popular-automations
WhatsApp + RingCentral Integration

Send message from RingCentral for new message received in WhatsApp

There are many reasons why you would want to send an message in RingCentral when a text message is received in WhatsApp.

Perhaps you want to respond to the customer quickly and don't have time to type out a response on your phone. Maybe you want to keep all customer communication in one place, or perhaps you just want an extra layer of security by sending confidential information via message instead of message.

No matter what your reason, setting up message notifications for incoming message is easy and can be done in just a few minutes. Give it a try today!
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RingCentral + WhatsApp Integration

Send message from WhatsApp for new message received in RingCentral

There are many reasons why you would want to send an message in WhatsApp when a text message is received in RingCentral.

Perhaps you want to respond to the customer quickly and don't have time to type out a response on your phone. Maybe you want to keep all customer communication in one place, or perhaps you just want an extra layer of security by sending confidential information via message instead of message.

No matter what your reason, setting up message notifications for incoming message is easy and can be done in just a few minutes. Give it a try today!
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Activate
  • 1of1
Got a different task in mind? Describe it

Got a different automation in mind? Describe it and let Integrately AI build it for you.

Connect more apps to your RingCentral + WhatsApp flow

Sync your communication logs with CRM records, schedule follow-up calls, and trigger customer support tickets automatically. Pick a combination and activate it in one click.

RingCentral
WhatsApp
+
HubSpotHubSpot (5)
+
SalesforceSalesforce (4)
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CalendlyCalendly (3)
+
ZendeskZendesk (3)
+
StripeStripe (3)
+
AsanaAsana (3)
R
H
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Create a HubSpot contact for every new SMS received in RingCentral, and notify via WhatsApp
New RingCentral SMS messages instantly create matching contacts in HubSpot and trigger a WhatsApp notification, keeping your sales pipeline up to date.
R
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Create a HubSpot task when a call is missed in RingCentral, and send a WhatsApp confirmation
Missed RingCentral calls automatically generate follow-up tasks in HubSpot while sending a WhatsApp alert to your team.
H
W
R
When a HubSpot deal changes stage, send a WhatsApp update and log the contact in RingCentral
Deal progression in HubSpot triggers automated WhatsApp updates and logs contact records in RingCentral for complete visibility.
R
C
H
W
Use ChatGPT to analyse every RingCentral voicemail transcript, create a HubSpot task, and send a WhatsApp brief
Voicemails received in RingCentral are analysed by ChatGPT, turned into HubSpot tasks, and summarized via WhatsApp.
R
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When an SMS is received in RingCentral, create a HubSpot contact, add a task in Asana, and notify via WhatsApp
Incoming SMS messages trigger contact creation in HubSpot, task creation in Asana, and instant WhatsApp alerts.

Supported triggers and actions for RingCentral and WhatsApp

Mix and match to build the exact automation you need

RingCentral
RingCentral Triggers & Actions
Call is recorded in RingCentral
Triggers the automation when a call is recorded
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Instant
SMS is received in RingCentral
Triggers the automation when a new text message is received
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Instant
Call is missed in RingCentral
Triggers the automation when a call is missed
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Instant
Call is received in RingCentral
Triggers the automation when a call is received
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Instant
Voicemail received in RingCentral
Triggers the automation when a voicemail is received
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Create contact in RingCentral
Adds a new contact to the RingCentral app
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Send SMS in RingCentral
Sends a text message to particular recipients
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Generate Ringout Call in RingCentral
Initiates a phone call and connect two parties for a ringout conversation
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Search User in RingCentral
Searches for a user
Try it →
WhatsApp
WhatsApp Triggers & Actions
Instant
Message is received in WhatsApp
Triggers the automation when a new message is received
Try it →
Send message (using template) in WhatsApp
Sends a message using a template
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Send message in WhatsApp
Delivers a message to a designated recipient
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What can you automate with RingCentral + WhatsApp?

Streamline your business communications by connecting call logs, SMS messages, and instant messaging workflows effortlessly.

What you can automate?
💬
Send instant WhatsApp messages on incoming RingCentral SMS
Trigger automated WhatsApp messages whenever an SMS is received in RingCentral to engage customers immediately without manual delays.
📋
Capture complete call and message metadata
Extract comprehensive parameters from RingCentral calls and text logs, mapping every submitted field into your destination records.
⚡
Notify team members of missed calls instantly
Alert designated staff members on WhatsApp the moment a call is missed or a voicemail is recorded in RingCentral.
🔀
Route messages based on keyword content
Evaluate incoming SMS text content to trigger specific message templates or assign follow-up tasks dynamically.
🔄
Keep contact profiles synchronized across platforms
Update existing contact details automatically whenever new phone numbers or messages are registered in RingCentral.
🛡️
Prevent duplicate contacts during synchronization
Search existing records before creating new entries, ensuring clean data management across your entire database.
⏱️
Manage follow-ups after completed call sessions
Trigger automated messaging sequences once a call session concludes or a voicemail is processed by your team.
🔗
Connect your core flow to HubSpot CRM
Sync RingCentral and WhatsApp activities directly into HubSpot to maintain a unified customer relationship history.
And much more...

Who is RingCentral + WhatsApp integration for?

Sales teams, customer support representatives, and business owners who rely on instant communication will eliminate manual data entry and respond to clients faster.

Analytics managers
Analytics managers
Customer support agents
Customer support agents
Client account managers
Client account managers
Sales development reps
Sales development reps
Operations coordinators
Operations coordinators
Compliance officers
Compliance officers
📊
Analytics managers
You're reviewing communication metrics across multiple channels but your reporting sheet only updates when someone manually exports call logs, so the volume counts you're tracking are always hours behind — with this integration, every call and message lands instantly and your data stays current.
🎧
Customer support agents
You handle incoming client queries but customer SMS messages sit unnoticed in your inbox until someone checks manually, so response times lag behind expectations — with this integration, every incoming text triggers immediate notifications and streamlines your response workflow.
📋
Client account managers
You coordinate daily client updates but tracking conversations across phone systems and messaging apps creates visibility gaps for stakeholders — with this integration, every communication is automatically synced and documented for complete transparency.
🚀
Sales development reps
You receive dozens of prospect calls and texts daily but logging every interaction by hand leaves little time for actual selling — with this integration, contact creation and message tracking happen automatically in the background.
⚙️
Operations coordinators
You manage task handoffs after customer calls but waiting for manual notifications delays your team's ability to start working — with this integration, every recorded call immediately triggers downstream action items without manual intervention.
🔒
Compliance officers
You audit customer interactions but fragmented record-keeping leaves missing entries across communication logs and messaging platforms — with this integration, every SMS, call record, and message is securely captured to maintain an accurate audit trail.
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Why choose Integrately to automate RingCentral + WhatsApp

Build and manage your RingCentral + WhatsApp automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect RingCentral + WhatsApp with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
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How Integrately Works?

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Frequently Asked Questions

How do I connect RingCentral to WhatsApp?
Frequently Asked Questions
You can connect RingCentral to WhatsApp in 1 click using ready-made templates or Integrately AI. It links RingCentral and WhatsApp alongside tools like HubSpot, Salesforce, and Zendesk.
Can I send WhatsApp messages automatically when a RingCentral SMS is received?
Frequently Asked Questions
Can I connect RingCentral, WhatsApp, and HubSpot?
Frequently Asked Questions
What is a good Zapier alternative for RingCentral and WhatsApp?
Frequently Asked Questions
How do I handle missed calls from RingCentral in WhatsApp?
Frequently Asked Questions
Can WhatsApp message templates be triggered by RingCentral events?
Frequently Asked Questions
How do I automate RingCentral and WhatsApp without coding?
Frequently Asked Questions
Is the RingCentral and WhatsApp integration free?
Frequently Asked Questions
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You Can Also Connect RingCentral or WhatsApp With 1500+ Other Apps

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WhatsApp
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Sync WhatsApp with marketing, support, and notification platforms to engage customers across channels.
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