Raynet CRM is a great tool for managing customer relationships. However, when an businesscase is created in Raynet CRM, it can be difficult to track the progress of that businesscase and ensure that all interactions with the customer are documented. This can be a challenge for customer support teams, who need to track every interaction with a customer in order to provide excellent service.
A solution to this problem is to create a ticket in Trengo whenever an businesscase is created in Raynet CRM. This will help ensure that all interactions with the customer are documented and tracked and that the customer support team has visibility into the progress of the businesscase.
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Raynet CRM
RaynetCRM is a CRM software designed to help businesses effectively manage customer interactions and relationships. It offers contact management, sales pipeline tracking, task management, email marketing, and reporting.
Trengo is a powerful all-in-one customer communication platform that helps you build strong customer relationships. You can easily collaborate, automate, and scale support, marketing, and sales with Trengo.