Teamwork Desk + PulpoChat Integration

Connect Teamwork Desk to PulpoChat in 1 click

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Teamwork Desk + PulpoChat Integration

Send PulpoChat message for new Teamwork Desk ticket

It's easy to stay on top of your support tickets with automatic notifications using this Teamwork Desk - PulpoChat integration. Whenever a new ticket is created in Teamwork Desk, you will immediately receive a message in PulpoChat notifying you. This way, you can jump on the issue right away and provide the support your customers need.

Plus, since the message includes the ticket number, you can quickly and easily access all the pertinent information. So go ahead and set up automatic PulpoChat messages for new Teamwork Desk tickets today - your customers will appreciate it!
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Teamwork Desk + PulpoChat Integration

Create PulpoChat contact from new Teamwork Desk ticket

If you're using {{trigger.CustomerSupport}} to manage your customer support tickets, you may be wondering how to also create corresponding contacts in PulpoChat. Luckily, it's a process that's pretty simple to set up.

Use this {{trigger.CustomerSupport}} - PulpoChat integration to create a connection between the two platforms so that any new ticket created in {{trigger.CustomerSupport}} will automatically create a contact in PulpoChat.

This makes it easy to keep track of your support tickets and contacts in one place.
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Teamwork Desk + PulpoChat Integration
1.
  • Teamwork Desk
    Ticket is created in Teamwork Desk Instant
  • Teamwork Desk
    Ticket is assigned in Teamwork Desk Instant
  • Teamwork Desk
    Thread is updated in Teamwork Desk Instant
  • Teamwork Desk
    Customer sends a reply in Teamwork Desk Instant
  • Teamwork Desk
    Ticket is unassigned in Teamwork Desk Instant
  • Teamwork Desk
    Agent sends a reply in Teamwork Desk Instant
  • Teamwork Desk
    Ticket note is created in Teamwork Desk Instant
  • Teamwork Desk
    Customer is created in Teamwork Desk Instant
  • PulpoChat
    Message received from WhatsApp in PulpoChat Instant
  • PulpoChat
    Message sent to WhatsApp in PulpoChat Instant
  • PulpoChat
    Message is read from WhatsApp in PulpoChat Instant
2.
  • Teamwork Desk
    Create ticket in Teamwork Desk
  • Teamwork Desk
    Create customer in Teamwork Desk
  • Teamwork Desk
    Search Ticket in Teamwork Desk
  • Teamwork Desk
    Search customer in Teamwork Desk
  • Teamwork Desk
    Remove ticket in Teamwork Desk
  • Teamwork Desk
    Add reply to a ticket in Teamwork Desk
  • Teamwork Desk
    Update customer in Teamwork Desk
  • PulpoChat
    Create user in PulpoChat
  • PulpoChat
    Create new internal contact (chat only) in PulpoChat
  • PulpoChat
    Search contact in PulpoChat
  • PulpoChat
    Update internal contact (chat only) in PulpoChat
  • PulpoChat
    Send WhatsApp message in PulpoChat
  • PulpoChat
    Send WhatsApp group message in PulpoChat
  • PulpoChat
    Search WhatsApp message in PulpoChat
  • PulpoChat
    Update WhatsApp message in PulpoChat
  • PulpoChat
    Send WhatsApp image message in PulpoChat
  • PulpoChat
    Send WhatsApp video message in PulpoChat
  • PulpoChat
    Send WhatsApp documents/audios message in PulpoChat
  • PulpoChat
    Send WhatsApp scheduled message in PulpoChat
  • PulpoChat
    Send WhatsApp scheduled message to group in PulpoChat
  • PulpoChat
    Send WhatsApp location message using coordinates in PulpoChat
  • PulpoChat
    Send WhatsApp location message using an address in PulpoChat
  • PulpoChat
    Create WhatsApp new group chat in PulpoChat
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