PerfexCRM + Zonka Feedback Integration

Integrate PerfexCRM to Zonka Feedback in one click, or tell Integrately AI how you want each feedback response handled. Collect survey responses, create and update customer records, log support tickets, and trigger follow-up surveys automatically.

Free foreverFree forever.
Use premium features free for 14 daysUse premium features free for 14 days.
1.
  • Zonka Feedback
    Survey response is received in Zonka Feedback
Arrow Right
2.
  • PerfexCRM
    Create lead in PerfexCRM
  • PerfexCRM
    Search lead in PerfexCRM
  • PerfexCRM
    Create customer in PerfexCRM
  • PerfexCRM
    Create ticket in PerfexCRM
  • PerfexCRM
    Search customer in PerfexCRM
  • PerfexCRM
    Update customer in PerfexCRM
  • PerfexCRM
    Create task in PerfexCRM
  • PerfexCRM
    Create contact in PerfexCRM
  • PerfexCRM
    Create invoice in PerfexCRM
  • PerfexCRM
    Search invoice in PerfexCRM
  • PerfexCRM
    Update task in PerfexCRM
  • PerfexCRM
    Search task in PerfexCRM
  • PerfexCRM
    Create project in PerfexCRM
  • PerfexCRM
    Search project in PerfexCRM
  • PerfexCRM
    Add staff in PerfexCRM
  • PerfexCRM
    Search ticket in PerfexCRM
  • Zonka Feedback
    Send sms survey in Zonka Feedback
  • Zonka Feedback
    Send email survey in Zonka Feedback

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Ready Workflows Ready Workflows for PerfexCRM + Zonka Feedback Integration

Capture feedback responses, create customer profiles, log support tickets, and send follow-up surveys, all in just one click.

Most popular automationsmost-popular-automations
Zonka Feedback + PerfexCRM Integration

Create PerfexCRM contact for new Zonka Feedback response

When someone completes your Zonka Feedback, a new contact is automatically created in your PerfexCRM. This way, you can quickly follow up with the response and turn them into a customer!

Plus, all of the information from the Zonka Feedback is automatically populated in the new contact, so you don't have to waste time manually entering data. Thus, having a Zonka Feedback - PerfexCRM integration set up makes it easy to manage your customer relationships and grow your business.
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Got a different automation in mind? Describe it and let Integrately AI build it for you.

Connect more apps to your PerfexCRM + Zonka Feedback flow

Sync your customer feedback and CRM data with finance, email, storage, and team communication tools. Pick a combination and activate it in one click.

PerfexCRM
Zonka Feedback
+
StripeStripe (3)
+
MailchimpMailchimp (3)
+
QuickBooks OnlineQuickBooks Online (3)
+
SlackSlack (3)
+
Google DriveGoogle Drive (3)
+
GmailGmail (3)
Z
P
S
When a survey response is received in Zonka Feedback, create a customer in PerfexCRM and create a charge in Stripe
Zonka Feedback survey responses immediately generate a new customer in PerfexCRM and log the charge in Stripe without manual data entry.
S
P
Z
When a payment is successful in Stripe, create a customer in PerfexCRM and send an email survey in Zonka Feedback
Successful Stripe payments automatically establish a customer profile in PerfexCRM and trigger an email survey in Zonka Feedback.
Z
P
S
When a survey response is received in Zonka Feedback, search the customer in PerfexCRM and create an invoice in Stripe
Zonka Feedback survey submissions look up existing PerfexCRM customer records and generate a corresponding invoice in Stripe.

Supported triggers and actions for PerfexCRM and Zonka Feedback

Mix and match to build the exact automation you need

PerfexCRM
PerfexCRM Triggers & Actions
No trigger is available
Create lead in PerfexCRM
Generates new leads for potential customers
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Search lead in PerfexCRM
Retrieves information for a particular lead
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Create customer in PerfexCRM
Adds a new customer to the database
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Create ticket in PerfexCRM
Generates a new ticket
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Search customer in PerfexCRM
Locates and retrieves customer information
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Update customer in PerfexCRM
Updates a customer's information
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Create task in PerfexCRM
Creates a new task
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Create contact in PerfexCRM
Adds a new contact to the database
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Create invoice in PerfexCRM
Generates invoices for sales transactions
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Search invoice in PerfexCRM
Locates and retrieves invoices with
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Update task in PerfexCRM
Updates the task with new information or changes
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Search task in PerfexCRM
Searches for a task
Try it →
Create project in PerfexCRM
Creates a new project
Try it →
Search project in PerfexCRM
Searches for a project
Try it →
Add staff in PerfexCRM
Assigns new employees to the appropriate team or department
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Search ticket in PerfexCRM
Searches for a ticket
Try it →
Zonka Feedback
Zonka Feedback Triggers & Actions
Survey response is received in Zonka Feedback
Triggers the automation when a new survey response is received
Try it →
Send sms survey in Zonka Feedback
Sends out sms surveys to collect customer feedback
Try it →
Send email survey in Zonka Feedback
Sends an email survey
Try it →

What can you automate with PerfexCRM + Zonka Feedback?

Streamline your customer feedback collection and CRM workflows with automated triggers and actions.

What you can automate?
🔄
Sync survey responses directly to CRM records
Automatically create a new customer or lead in PerfexCRM the moment a survey response is received in Zonka Feedback. Eliminate manual copy-pasting between your feedback platform and CRM.
📊
Capture every submitted feedback field
Map all survey answers and rating details from Zonka Feedback into your PerfexCRM customer files instead of just basic contact info. Keep detailed records of every client interaction.
🔔
Alert your team instantly on survey submission
Send instant notifications to your support or sales channel in Slack whenever a new survey response arrives in Zonka Feedback, ensuring prompt internal communication.
🔀
Route workflows based on feedback scores
Create a support ticket in PerfexCRM for low satisfaction scores while logging positive responses as new leads or customer updates automatically.
🔄
Keep customer profiles up to date
Update existing customer details in PerfexCRM whenever new survey responses or contact updates are received in Zonka Feedback.
🔍
Search and update existing records
Search for existing customers or tickets in PerfexCRM before creating new entries, preventing duplicate data and keeping your database organized.
💳
Trigger follow-up surveys after billing events
Send automated email or SMS surveys via Zonka Feedback when invoices are paid or customer milestones are reached in PerfexCRM.
Extend flows with team messaging and email
Connect your PerfexCRM and Zonka Feedback workflows with Slack or Gmail to notify teams and send confirmation emails automatically.
And much more...

Who is PerfexCRM + Zonka Feedback integration for?

Teams managing client relationships and collecting customer feedback use this integration to synchronize survey data with CRM records and eliminate manual data entry.

Operations Managers
Operations Managers
Customer Support Leads
Customer Support Leads
Account Managers
Account Managers
Sales Representatives
Sales Representatives
Project Coordinators
Project Coordinators
Quality Assurance Leads
Quality Assurance Leads
📈
Operations Managers
You're reviewing customer feedback reports in PerfexCRM, but your survey data only updates when someone manually exports submissions, so your client metrics are always a few hours behind — this integration means every survey response populates your CRM instantly and your data stays current.
🎧
Customer Support Leads
You need to act fast on negative feedback in Zonka Feedback, but support tickets take hours to log by hand, so critical client issues are addressed too late — this integration means every survey complaint creates a support ticket in PerfexCRM instantly and your team can resolve issues faster.
🤝
Account Managers
You answer to clients who want to see prompt follow-ups after submitting feedback, but tracking responses across platforms creates communication gaps — this integration means every survey submission updates your PerfexCRM customer profiles and your client communications remain accurate.
💼
Sales Representatives
The volume of inbound survey responses is too high for anyone to keep up by hand, so potential sales leads slip through the cracks — this integration means every high-value survey submission creates a lead in PerfexCRM automatically and your pipeline stays full.
📋
Project Coordinators
You own the next step in project delivery and depend on someone upstream to hand over feedback details, but manual handoffs cause delays — this integration means every survey response generates tasks in PerfexCRM immediately and project execution begins without waiting.
🔍
Quality Assurance Leads
You need a reliable history of customer sentiment and keep finding gaps between survey tools and client records — this integration means every response is logged accurately across your PerfexCRM database and your audit trail remains complete.
Our team

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Why choose Integrately to automate PerfexCRM + Zonka Feedback

Build and manage your PerfexCRM + Zonka Feedback automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect PerfexCRM + Zonka Feedback with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
How Integrately Works?

How Integrately Works?

1
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2
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Frequently Asked Questions

How do I connect PerfexCRM to Zonka Feedback?
Frequently Asked Questions
You can connect PerfexCRM to Zonka Feedback in 1 click using ready-made templates on Integrately. Choose a pre-built workflow, connect your accounts, and use Integrately AI to customize additional steps with apps like Slack, Gmail, or QuickBooks Online.
Can I automatically create PerfexCRM customers from Zonka Feedback survey responses?
Frequently Asked Questions
Can I connect PerfexCRM, Zonka Feedback, and Slack?
Frequently Asked Questions
What is a good Zapier alternative for PerfexCRM and Zonka Feedback?
Frequently Asked Questions
How does PerfexCRM handle incoming feedback data from surveys?
Frequently Asked Questions
Can Zonka Feedback trigger email surveys based on CRM updates?
Frequently Asked Questions
Do I need coding skills to automate PerfexCRM and Zonka Feedback?
Frequently Asked Questions
Is the PerfexCRM and Zonka Feedback integration free?
Frequently Asked Questions
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You Can Also Connect PerfexCRM or Zonka Feedback With 1500+ Other Apps

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Zonka Feedback
Popular Zonka Feedback Integrations
Sync Zonka Feedback with email marketing, helpdesk, and survey tools to capture voice of customer data across your stack.