Order Desk + Solve CRM Integration

Integrate Order Desk to Solve CRM in one click, or tell Integrately AI how you want each order handled. Create contacts and companies in Solve CRM, update order folders, add shipments, and sync notes automatically.

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Use premium features free for 14 daysUse premium features free for 14 days.
1.
  • Order Desk
    Order is created in Order Desk
  • Order Desk
    Order folder is changed in Order Desk
  • Solve CRM
    Contact is created in Solve CRM
  • Solve CRM
    Company is created in Solve CRM
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2.
  • Order Desk
    Search order in Order Desk
  • Order Desk
    Create order in Order Desk
  • Order Desk
    Add note to order in Order Desk
  • Order Desk
    Set the checkout data or metadata of an order in Order Desk
  • Order Desk
    Add shipment to order in Order Desk
  • Order Desk
    Change order folder in Order Desk
  • Order Desk
    Change order tag in Order Desk
  • Solve CRM
    Create contact in Solve CRM
  • Solve CRM
    Create company in Solve CRM

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Ready Workflows Ready Workflows for Order Desk + Solve CRM Integration

Create contacts in Solve CRM from new orders, update order folders, add shipments, and log order notes, all in just one click.

Most popular automationmost-popular-automations
Order Desk + Solve CRM Integration

Create Solve CRM contact from new Order Desk order

As an online store owner, you're likely using Order Desk to manage your sales. And if you're like most business owners, you also use a customer relationship management (CRM) tool to keep track of your customers' contact information.

But did you know that you can easily integrate Order Desk with Solve CRM? This integration will allow you to automatically create a contact for each new order in Solve CRM.

Not only will this save you time, but it will also ensure that your customer data is always up-to-date.
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Connect more apps to your Order Desk + Solve CRM flow

Extend your order management by updating your accounting, notifying your team, and sending customer updates. Pick a combination and activate it in one click.

Order Desk
Solve CRM
+
ShopifyShopify (3)
+
WooCommerceWooCommerce (3)
+
StripeStripe (2)
+
QuickBooks OnlineQuickBooks Online (2)
+
SlackSlack (2)
+
GmailGmail (2)
O
S
S
Create a Solve CRM contact and a Shopify order whenever a new order is created in Order Desk
New Order Desk orders instantly generate a Solve CRM contact and a corresponding Shopify order without manual data entry.
O
S
S
When an Order Desk folder changes, update the Solve CRM contact and update the Shopify order status
Folder shifts in Order Desk trigger updates in Solve CRM and Shopify to keep fulfillment status current.
O
S
C
S
Use ChatGPT to summarise Order Desk order notes, create a Solve CRM contact, and create a Shopify customer note
ChatGPT extracts order instructions from Order Desk to populate Solve CRM and Shopify with clear summaries.

Supported triggers and actions for Order Desk and Solve CRM

Mix and match to build the exact automation you need

Order Desk
Order Desk Triggers & Actions
Order is created in Order Desk
Triggers the automation when a new order is created
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Order folder is changed in Order Desk
Triggers the automation when an order is moved to a different folder
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Search order in Order Desk
Search a specific order by Email
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Create order in Order Desk
Creates a new order
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Add note to order in Order Desk
Adds a note to the order
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Set the checkout data or metadata of an order in Order Desk
Sets the checkout data or metadata for an order
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Add shipment to order in Order Desk
Adds shipment details to an existing order
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Change order folder in Order Desk
Move order to a different folder
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Change order tag in Order Desk
Updates the order tag
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Solve CRM
Solve CRM Triggers & Actions
Contact is created in Solve CRM
Triggers the automation when a new contact is created
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Company is created in Solve CRM
Triggers the automation when a new company is created
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Create contact in Solve CRM
Adds a new contact to the database
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Create company in Solve CRM
Generates a new company profile with given details
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What can you automate with Order Desk + Solve CRM?

Streamline your order management and customer relationship tracking with powerful automated workflows between Order Desk and Solve CRM.

What you can automate?
🛒
Sync new orders into Solve CRM contacts
Capture every new order created in Order Desk and automatically establish corresponding contacts or companies in Solve CRM without manual entry.
📝
Capture complete order and checkout metadata
Extract all custom order data, checkout fields, and notes from Order Desk to ensure Solve CRM profiles contain every necessary detail.
🔔
Trigger instant team notifications
Alert customer service teams immediately when new orders or folder shifts occur, ensuring rapid internal response times.
🔀
Route orders based on custom field values
Condition your workflows to handle VIP orders, custom folders, or tags differently, directing them to specific Solve CRM workflows.
🔄
Keep customer records continuously updated
Reflect order folder changes and status updates instantly across both Order Desk and Solve CRM databases without duplicate work.
🔍
Create or update without creating duplicates
Search existing records before creating new contacts in Solve CRM, keeping your database clean and organized.
📦
Manage shipments and fulfillment milestones
Log shipment additions and order folder changes automatically so customer service records match actual fulfillment status.
🔌
Extend your flow with Slack alerts
Connect your core Order Desk and Solve CRM integration with Slack to broadcast real-time customer updates to your team channels.
And much more...

Who is Order Desk + Solve CRM integration for?

Operations managers, support teams, and sales reps eliminate manual data entry between Order Desk and Solve CRM to keep customer workflows fast and accurate.

Operations Managers
Operations Managers
Customer Support Leads
Customer Support Leads
Account Managers
Account Managers
E-commerce Store Owners
E-commerce Store Owners
Sales Representatives
Sales Representatives
Data Analysts
Data Analysts
📈
Operations Managers
You review order workflows and fulfillment metrics every day, but missing contact updates in your CRM mean your pipeline reports are always incomplete — this integration means every new order immediately populates Solve CRM so your numbers are always accurate.
Customer Support Leads
You need to assist customers the moment an issue arises, but delayed order syncing leaves your support team blind to recent purchases — with this integration, customer data flows instantly from Order Desk to Solve CRM so your team acts fast.
📋
Account Managers
You report directly to clients on their ongoing order status, but scattered order records leave you scrambling for details before every meeting — automating both apps means complete order and contact histories appear together without manual searching.
🚀
E-commerce Store Owners
You handle high volumes of daily orders across your store, but manual data copying between Order Desk and Solve CRM leads to burnout and costly errors — with this integration, customer creation happens automatically at scale.
🤝
Sales Representatives
You depend on upstream order creation to kick off client follow-ups, but lagging handoffs leave leads sitting untouched in queues — automating both apps means new Order Desk orders instantly establish Solve CRM contacts for immediate outreach.
🗂️
Data Analysts
You rely on comprehensive historical records to track customer lifetime value, but missing CRM entries leave frustrating gaps in your database — this integration means every order and contact links seamlessly for complete reporting.
Our team

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Why choose Integrately to automate Order Desk + Solve CRM

Build and manage your Order Desk + Solve CRM automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Order Desk + Solve CRM with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
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Frequently Asked Questions

How do I connect Order Desk to Solve CRM?
Frequently Asked Questions
Connecting Order Desk to Solve CRM takes just one click using ready-made flows or Integrately AI. You can link your Order Desk and Solve CRM accounts alongside tools like Shopify, WooCommerce, Slack, and Gmail in minutes.
Can I automatically create Solve CRM contacts from new Order Desk orders?
Frequently Asked Questions
Can I connect Order Desk, Solve CRM, and Slack?
Frequently Asked Questions
What is a good Zapier alternative for Order Desk and Solve CRM?
Frequently Asked Questions
How does Order Desk handle order folders and metadata during integration?
Frequently Asked Questions
How does Solve CRM manage contact and company creation from incoming orders?
Frequently Asked Questions
Can I set up this automation without writing any code?
Frequently Asked Questions
Is the Order Desk and Solve CRM integration free?
Frequently Asked Questions
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