If you're using {{trigger.CustomerSupport}} to manage your customer support tickets, you may be wondering how to also create corresponding contacts in Orbit. Luckily, it's a process that's pretty simple to set up.
Use this {{trigger.CustomerSupport}} - Orbit integration to create a connection between the two platforms so that any new ticket created in {{trigger.CustomerSupport}} will automatically create a contact in Orbit.
This makes it easy to keep track of your support tickets and contacts in one place.
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Orbit
Orbit helps you create, design and maintain a community that drives growth. Our platform lets you build, engage and measure your community with ease to prove ROI while creating amazing member experience.
Tidio is a customer communication platform that combines live chat, chatbots, and email integration to help businesses engage visitors in real time, automate support, capture leads, and improve customer experience across websites and channels.