OnePageCRM is a great tool for managing customer relationships. However, when an deal is created in OnePageCRM, it can be difficult to track the progress of that deal and ensure that all interactions with the customer are documented. This can be a challenge for customer support teams, who need to track every interaction with a customer in order to provide excellent service.
A solution to this problem is to create a ticket in Zammad whenever an deal is created in OnePageCRM. This will help ensure that all interactions with the customer are documented and tracked and that the customer support team has visibility into the progress of the deal.
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OnePageCRM
OnePageCRM is the ideal platform that converts complexity into simplicity. Users can plan, track and convert leads into customers, reach targets on time and grow their business fast.
Zammad is a customer service software for helpdesks, call centers, and ticketing. It helps you build an efficient helpdesk, manage your customer relationships from start to finish, and turn one-time customers into repeat buyers.