Microsoft Office 365 + WATI Integration

Integrate Microsoft Office 365 to WATI in one click, or tell Integrately AI how you want each email handled. Receive emails, trigger WhatsApp template messages, update your contacts, and notify your team automatically.

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1.
  • Microsoft Office 365
    Calendar event is about to start in Microsoft Office 365
  • Microsoft Office 365
    Calendar event is ended in Microsoft Office 365
  • Microsoft Office 365
    Email is received in Microsoft Office 365
  • Microsoft Office 365
    Email is created in Microsoft Office 365
  • Microsoft Office 365
    Calendar event is created in Microsoft Office 365
  • Microsoft Office 365
    Calendar event is started in Microsoft Office 365
  • Microsoft Office 365
    Calendar event is updated in Microsoft Office 365
  • Microsoft Office 365
    Contact is created in Microsoft Office 365
  • Microsoft Office 365
    Contact is updated in Microsoft Office 365
  • WATI
    Message is received in WATI Instant
  • WATI
    Reply is received to sent message in WATI Instant
  • WATI
    Contact is created in WATI
  • WATI
    Message is read in WATI Instant
  • WATI
    Message is delivered in WATI Instant
Arrow Right
2.
  • Microsoft Office 365
    Retrieve Event Attachment in Microsoft Office 365
  • Microsoft Office 365
    Retrieve Message Attachment in Microsoft Office 365
  • Microsoft Office 365
    Send email in Microsoft Office 365
  • Microsoft Office 365
    Create draft email in Microsoft Office 365
  • Microsoft Office 365
    Create event in Microsoft Office 365
  • Microsoft Office 365
    Create contact in Microsoft Office 365
  • Microsoft Office 365
    Update contact in Microsoft Office 365
  • Microsoft Office 365
    Search contact in Microsoft Office 365
  • WATI
    Send template message in WATI
  • WATI
    Send session message in WATI
  • WATI
    Create contact in WATI
  • WATI
    Update contact attributes in WATI

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Ready Workflows Ready Workflows for Microsoft Office 365 + WATI Integration

Capture incoming emails, sync new contacts, trigger WhatsApp messages, and alert your team, all in just one click.

Most popular automationsmost-popular-automations
WATI + Microsoft Office 365 Integration

Send message from Microsoft Office 365 for new message received in WATI

There are many reasons why you would want to send an message in Microsoft Office 365 when a text message is received in WATI.

Perhaps you want to respond to the customer quickly and don't have time to type out a response on your phone. Maybe you want to keep all customer communication in one place, or perhaps you just want an extra layer of security by sending confidential information via message instead of message.

No matter what your reason, setting up message notifications for incoming message is easy and can be done in just a few minutes. Give it a try today!
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Microsoft Office 365 + WATI Integration

Send message from WATI for new message received in Microsoft Office 365

There are many reasons why you would want to send an message in WATI when a text message is received in Microsoft Office 365.

Perhaps you want to respond to the customer quickly and don't have time to type out a response on your phone. Maybe you want to keep all customer communication in one place, or perhaps you just want an extra layer of security by sending confidential information via message instead of message.

No matter what your reason, setting up message notifications for incoming message is easy and can be done in just a few minutes. Give it a try today!
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Microsoft Office 365 + WATI Integration

Send WATI message for new Microsoft Office 365 event

If you have a busy schedule and rely on your Microsoft Office 365 to keep you organized, then this automation is for you!

Why? Because wouldn't it be great if your received {{action.Email}} was in your WATI account, whenever you created any event in your Microsoft Office 365, notifying you of the event! This way, you'll never forget an appointment or meeting again.
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Microsoft Office 365 + WATI Integration

Create WATI contact for new Microsoft Office 365 contact

CRMs are designed to help businesses manage their customer data. By tracking customer interactions, CRMs can help businesses identify trends and optimize their marketing and sales efforts.

However, some businesses find that they need more than one CRM to effectively manage their customer data. For example, a business with a large customer base may need one CRM for sales and another for marketing. Alternatively, a business with multiple locations may need a CRM for each location.

Using this Microsoft Office 365 - WATI integration, anytime a new Microsoft Office 365 contact is created, an WATI contact should be automatically generated as well. This integration will help to keep your data consistent and up-to-date, and it will save you time by eliminating the need to manually enter information into both systems.
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Microsoft Office 365 + WATI Integration

Send WATI message for new Microsoft Office 365 contact

Anytime a new contact is added to your Microsoft Office 365, automatically send them a message through WATI letting them know you're excited to work with them. This is a great way to stay top of mind and build relationships with your new contacts.

Furthermore, with this Microsoft Office 365 - WATI integration, you can rest assured that your new contact will always receive any important information they may need, such as next steps or deadlines in a timely manner, without any extra effort on your part.

Plus, integration is a great way to save time and increase efficiency in your workflow. So why not give it a try? You might be surprised at how easy and helpful it can be!
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WATI + Microsoft Office 365 Integration

Create Microsoft Office 365 contact for new WATI contact

CRMs are designed to help businesses manage their customer data. By tracking customer interactions, CRMs can help businesses identify trends and optimize their marketing and sales efforts.

However, some businesses find that they need more than one CRM to effectively manage their customer data. For example, a business with a large customer base may need one CRM for sales and another for marketing. Alternatively, a business with multiple locations may need a CRM for each location.

Using this WATI - Microsoft Office 365 integration, anytime a new WATI contact is created, an Microsoft Office 365 contact should be automatically generated as well. This integration will help to keep your data consistent and up-to-date, and it will save you time by eliminating the need to manually enter information into both systems.
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WATI + Microsoft Office 365 Integration

Send Microsoft Office 365 message for new WATI contact

Anytime a new contact is added to your WATI, automatically send them a message through Microsoft Office 365 letting them know you're excited to work with them. This is a great way to stay top of mind and build relationships with your new contacts.

Furthermore, with this WATI - Microsoft Office 365 integration, you can rest assured that your new contact will always receive any important information they may need, such as next steps or deadlines in a timely manner, without any extra effort on your part.

Plus, integration is a great way to save time and increase efficiency in your workflow. So why not give it a try? You might be surprised at how easy and helpful it can be!
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Connect more apps to your Microsoft Office 365 + WATI flow

Route your WhatsApp interactions and office communications straight into CRMs, scheduling tools, and cloud storage. Pick a combination and activate it in one click.

Microsoft Office 365
WATI
+
SalesforceSalesforce (4)
+
HubSpotHubSpot (4)
+
CalendlyCalendly (4)
+
ZoomZoom (4)
+
Google DriveGoogle Drive (4)
+
MailchimpMailchimp (4)
M
S
W
Create a Salesforce contact and send a WATI template message when a contact is created in Microsoft Office 365
New Microsoft Office 365 contacts instantly create leads in Salesforce and trigger automated WATI template messages.
M
S
W
Create a Salesforce task and send a WATI session message when an email is received in Microsoft Office 365
Log incoming Microsoft Office 365 emails as Salesforce tasks while sending instant WATI session messages.
M
S
W
Update the matching Salesforce contact and WATI contact attributes when a Microsoft Office 365 contact is updated
Keep Salesforce and WATI synchronized automatically whenever contact information changes in Microsoft Office 365.
M
S
W
When an urgent email is received in Microsoft Office 365, create a Salesforce case and send an alert in WATI
Urgent client emails automatically generate Salesforce support cases and dispatch priority WATI notifications.

Supported triggers and actions for Microsoft Office 365 and WATI

Mix and match to build the exact automation you need

Microsoft Office 365
Microsoft Office 365 Triggers & Actions
Calendar event is about to start in Microsoft Office 365
Triggers the automation when event is about to start
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Calendar event is ended in Microsoft Office 365
Triggers the automation when a new event is ended in a calendar
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Email is received in Microsoft Office 365
Triggers the automation when an email is received
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Email is created in Microsoft Office 365
Triggers the automation when a new email is created
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Calendar event is created in Microsoft Office 365
Triggers the automation when a new event is created in a calendar
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Calendar event is started in Microsoft Office 365
Triggers the automation when a new event is created in a calendar
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Calendar event is updated in Microsoft Office 365
Triggers the automation when a calendar event is updated
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Contact is created in Microsoft Office 365
Triggers the automation when a new contact is created
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Contact is updated in Microsoft Office 365
Triggers the automation when a contact is updated
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Retrieve Event Attachment in Microsoft Office 365
Retrieves an attachment from an event by its ID.
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Retrieve Message Attachment in Microsoft Office 365
Retrieves an attachment from a message by its ID.
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Send email in Microsoft Office 365
Sends an email to a recipient
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Create draft email in Microsoft Office 365
Adds a new contact to the contact list
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Create event in Microsoft Office 365
Adds a new contact to the contact list
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Create contact in Microsoft Office 365
Adds a new contact to the database
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Update contact in Microsoft Office 365
Updates contact information with new details
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Search contact in Microsoft Office 365
Finds and retrieves contact information
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WATI
WATI Triggers & Actions
Instant
Message is received in WATI
Triggers the automation when a new message is received
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Instant
Reply is received to sent message in WATI
Triggers the automation when a reply is received to a sent message
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Contact is created in WATI
Triggers the automation when a new contact is created
Try it →
Instant
Message is read in WATI
Triggers the automation when a message is read by the recipient
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Instant
Message is delivered in WATI
Triggers the automation when a message is delivered
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Send template message in WATI
Sends a reply
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Send session message in WATI
Sends a session message
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Create contact in WATI
Adds a new contact to the database
Try it →
Update contact attributes in WATI
Updates contact information with new details
Try it →

What can you automate with Microsoft Office 365 + WATI?

Streamline your business communications by connecting Microsoft Office 365 emails and calendar events directly to automated WhatsApp messaging and contact management.

What you can automate?
💬
Trigger WhatsApp messages from office emails
Send instant template or session messages in WATI automatically whenever an email is received or a contact is created in Microsoft Office 365. Eliminate manual switching between your email inbox and WhatsApp.
📑
Capture every submitted contact detail
Map complete contact names, email addresses, and phone numbers from Microsoft Office 365 straight into WATI contact profiles. Ensure no vital customer detail gets lost during data transfer.
🔔
Alert your team the moment events occur
Notify team members immediately via WATI messages whenever a calendar event is updated or a new message arrives in Microsoft Office 365. Keep everyone aligned on urgent schedules.
🔀
Route messages based on specific criteria
Send different template messages or update specific attributes in WATI depending on the department or subject line specified in incoming Microsoft Office 365 emails.
🔄
Keep records updated across both platforms
Automatically update contact attributes in WATI whenever contact details or calendar events are modified in Microsoft Office 365. Keep your customer database consistently accurate.
🔍
Search and update without creating duplicates
Search existing contacts in Microsoft Office 365 or WATI before creating new records, ensuring your customer database remains clean and free of duplicate entries.
⏱️
Manage status changes and event completions
Trigger automated follow-up messages in WATI when a Microsoft Office 365 calendar event ends or an email thread is marked complete. Maintain seamless post-meeting engagement.
🔗
Extend your workflow into HubSpot
Send contact data from Microsoft Office 365 to WATI and automatically log deals or contacts in HubSpot in a seamless multi-step pipeline.
And much more...

Who is Microsoft Office 365 + WATI integration for?

Teams managing communications across email and WhatsApp rely on this integration to eliminate manual data entry, streamline customer engagement, and keep every conversation synchronized without delays.

Operations managers
Operations managers
Customer support leads
Customer support leads
Account managers
Account managers
Sales development reps
Sales development reps
Project coordinators
Project coordinators
Operations specialists
Operations specialists
📊
Operations managers
You track customer engagement metrics in Microsoft Office 365, but your communication logs fall out of sync because staff manually export updates to WhatsApp, leaving your management dashboards outdated — with this integration, every interaction is synchronized automatically and your reporting stays accurate.
Customer support leads
You coordinate urgent client issues through Microsoft Office 365 emails, but replies get delayed while agents switch tabs to message clients on WhatsApp, causing frustrating wait times — automating both apps means instant template messages go out the moment emails arrive and response times drop immediately.
🤝
Account managers
You manage client relationships using Microsoft Office 365 calendars, but stakeholders miss critical updates because meeting confirmations aren't sent to WhatsApp immediately, leading to confusion — connecting these apps means every meeting update triggers an instant WhatsApp notification and client alignment stays solid.
📈
Sales development reps
You handle high volumes of prospect enquiries in Microsoft Office 365, but manual data transfer slows down your outreach and leads slip through the cracks before agents can message them on WhatsApp — this integration means every new contact triggers automated messaging instantly so no lead is ever left waiting.
📋
Project coordinators
You schedule kickoff events and milestones in Microsoft Office 365, but team members miss handovers because status updates aren't relayed to WhatsApp channels in time — automating both apps means task and calendar updates flow straight into your communication platform for seamless team handovers.
🗂️
Operations specialists
You maintain customer contact records across Microsoft Office 365, but manual entry creates missing fields and audit gaps between your email logs and WhatsApp chats — with this integration, contact creation and attribute updates happen instantly to maintain a flawless audit trail.
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Why choose Integrately to automate Microsoft Office 365 + WATI

Build and manage your Microsoft Office 365 + WATI automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Microsoft Office 365 + WATI with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
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How Integrately Works?

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Frequently Asked Questions

How do I connect Microsoft Office 365 to WATI?
Frequently Asked Questions
You can connect Microsoft Office 365 to WATI using 1-click automations on Integrately alongside tools like Salesforce, HubSpot, and Google Drive. Pick a ready template or ask Integrately AI to build your exact workflow.
What is the best way to automate WATI messages from Microsoft Office 365 emails?
Frequently Asked Questions
Can I connect Microsoft Office 365, WATI, and HubSpot?
Frequently Asked Questions
What is a good Zapier alternative for Microsoft Office 365 and WATI?
Frequently Asked Questions
How does Microsoft Office 365 handle contact creation in this integration?
Frequently Asked Questions
How does WATI send template messages when triggered?
Frequently Asked Questions
Can I set up this automation without writing any code?
Frequently Asked Questions
Is the Microsoft Office 365 and WATI integration free?
Frequently Asked Questions
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You Can Also Connect Microsoft Office 365 or WATI With 1500+ Other Apps

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