Create Macanta note for new Tidio ticket
Tidio + Macanta Integration
Macanta + Tidio Integration
Connect Macanta to Tidio in 1 click
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Ticket is replied in Tidio Instant- Contact is updated in Tidio Instant
- Ticket status is updated in Tidio Instant
- Contact is created in Tidio Instant
- Ticket is created in Tidio Instant
2.
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Create Macanta task for new Tidio ticket
Tidio + Macanta Integration
Create Macanta contact from new Tidio ticket
If you're using {{trigger.CustomerSupport}} to manage your customer support tickets, you may be wondering how to also create corresponding contacts in Macanta. Luckily, it's a process that's pretty simple to set up.
Use this {{trigger.CustomerSupport}} - Macanta integration to create a connection between the two platforms so that any new ticket created in {{trigger.CustomerSupport}} will automatically create a contact in Macanta.
This makes it easy to keep track of your support tickets and contacts in one place.
See moreUse this {{trigger.CustomerSupport}} - Macanta integration to create a connection between the two platforms so that any new ticket created in {{trigger.CustomerSupport}} will automatically create a contact in Macanta.
This makes it easy to keep track of your support tickets and contacts in one place.
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Macanta
Macanta is an innovative cloud-based CRM solution. It's unique combination of ease-of-use, powerful features, scalability, security and low cost allows you to focus on building your business while we do the rest.
Tidio
Tidio is a customer communication platform that combines live chat, chatbots, and email integration to help businesses engage visitors in real time, automate support, capture leads, and improve customer experience across websites and channels.
