Create Reply contact for new Live Chat ticket
One way to do this is to set up this Live Chat - Reply integration. It will automatically create a Reply contact for new Live Chat tickets created. This way, you can ensure that each customer who contacts you will receive a prompt and professional response.
Additionally, it can help to build relationships with your customers and create loyalty. So if you're looking for ways to improve your customer service, setting up Reply contacts for every Live Chat ticket is a great place to start.