Jira Software Cloud
Monday.com
Slack
Zendesk

Monday.com + Slack + Jira Software Cloud + Zendesk integrations

Automate support ticketing, project tracking, issue management, and team communication across Monday.com, Slack, Jira Software Cloud, and Zendesk.

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Free foreverFree forever.
Use premium features free for 14 daysUse premium features free for 14 days.
Popular automation
Trigger
Ticket is created
in Zendesk
Instant
Actions
Create issue
in Jira Software Cloud
Create item
in Monday.com
Send channel message
in Slack

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1500+
App Integrations
20 Million+
Ready Automations
42,000+
Customers Worldwide
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Ready Workflows Ready Workflows   for Jira Software Cloud + Monday.com + Slack + Zendesk integration

Log support tickets, open development issues, update project boards, and alert your team, all in just one click.

Jira Software Cloud
Monday.com
Slack
Zendesk
Activate

Turn new Zendesk tickets into Jira issues, Monday.com items and Slack alerts

Ticket is created in Zendesk→Create issue in Jira Software Cloud→Create item in Monday.com→Send channel message in Slack
Automatically send new support tickets to Jira, Monday.com, and Slack for immediate cross-team visibility.
When a customer reports an issue in Zendesk, manually copying details across tools wastes valuable time. This setup ensures development, project management, and support teams instantly receive the exact ticket details without manual data entry.
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Jira Software Cloud
Monday.com
Slack
Zendesk
Activate

Escalate urgent Zendesk tickets to Jira, Monday.com and Slack

Ticket is created in Zendesk→Continue only if ticket priority is Urgent→Create issue in Jira Software Cloud→Create item in Monday.com→Send channel message in Slack
Filter high-priority Zendesk tickets and instantly create tracking items in Jira, Monday.com, and Slack.
Avoid cluttering your development and management boards with low-priority requests. This workflow filters for urgent tickets so engineering, management, and triage teams only get alerted when critical incidents happen.
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Jira Software Cloud
Monday.com
Slack
Zendesk
Activate

Analyze updated Zendesk tickets with AI before updating Jira, Monday.com and Slack

Ticket is updated in Zendesk→Analyze ticket sentiment and summarize customer issue→Create issue in Jira Software Cloud→Create item in Monday.com→Send channel message in Slack
Use AI to summarize updated support tickets and push structured details to Jira, Monday.com, and Slack.
Raw customer support tickets often contain messy text. This workflow uses AI to extract key details and sentiment before creating linked development issues, tracking items, and team notifications.
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Jira Software Cloud
Monday.com
Slack
Zendesk
Activate

Sync resolved Jira issues back to Zendesk tickets, Monday.com boards and Slack

Issue is updated in Jira Software Cloud→Continue only if issue status is Resolved→Add comment to ticket in Zendesk→Update item in Monday.com→Send channel message in Slack
Update client support tickets, project boards, and team chats when a Jira issue is marked resolved.
When developers finish a task in Jira, keeping everyone updated manually slows down operations. This workflow comments on the Zendesk ticket, marks the Monday.com item complete, and alerts account managers in Slack.
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Jira Software Cloud
Monday.com
Slack
Zendesk
Activate

Mirror Jira comments into Zendesk tickets, Monday.com updates and Slack

Comment is added in Jira Software Cloud→Add comment to ticket in Zendesk→Create update in Monday.com→Send channel message in Slack
Automatically share Jira developer comments with support agents in Zendesk, project managers in Monday.com, and the team in Slack.
Technical discussions often happen inside development tools while customer support teams remain out of the loop. This automation ensures engineering notes flow seamlessly into support tickets, tracking boards, and chat channels.
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Jira Software Cloud
Monday.com
Slack
Zendesk
Activate

Create Jira issues, Zendesk tickets and Slack alerts when Monday.com board columns change

Specific column value is changed on board in Monday.com→Create issue in Jira Software Cloud→Create ticket in Zendesk→Send channel message in Slack
Trigger Jira issues and Zendesk tickets automatically when project statuses change on your Monday.com board.
When project managers approve a feature or change a status on Monday.com, handoffs to engineering and support should happen instantly. This workflow creates the necessary tasks across Jira and Zendesk while notifying the team on Slack.
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Jira Software Cloud
Monday.com
Slack
Zendesk
Activate

Trigger Jira issues, Zendesk tickets and Slack messages for new Monday.com items

Item is created in board in Monday.com→Create issue in Jira Software Cloud→Create ticket in Zendesk→Send channel message in Slack
Automatically generate Jira tasks, Zendesk tickets, and Slack notifications whenever a new item is added to Monday.com.
Starting a new project or onboarding item on Monday.com requires coordination across multiple departments. This automation sets up deployment tasks in Jira, opens tracking tickets in Zendesk, and announces the launch in Slack.
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Jira Software Cloud
Monday.com
Slack
Zendesk
Activate

Escalate Slack messages with reactions into Zendesk tickets, Jira issues and Monday.com items

Reaction is added in Slack→Continue only if reaction emoji is escalate→Create ticket in Zendesk→Create issue in Jira Software Cloud→Create item in Monday.com
Turn flagged Slack messages into structured Zendesk tickets, Jira software bugs, and Monday.com cards.
Triage teams often discuss outages or critical client feedback directly in chat. By reacting with a specific emoji in Slack, you can automatically log the issue into Zendesk, Jira, and Monday.com without manual form filling.
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Jira Software Cloud
Monday.com
Slack
Zendesk
Activate

Convert private Slack channel messages into Zendesk tickets, Jira issues and Monday.com items

Message is posted on private channel in Slack→Create ticket in Zendesk→Create issue in Jira Software Cloud→Create item in Monday.com
Ingest emergency alerts from private Slack channels into tracked Zendesk tickets, Jira issues, and Monday.com deliverables.
VIP client support channels and incident response rooms generate critical operational data. This automation ensures every message posted to a private channel is instantly converted into trackable work items across your core platforms.
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Jira Software Cloud
Monday.com
Slack
Zendesk
Activate

Update Jira issues, Monday.com items and Slack channels when Zendesk tickets are solved

Ticket is solved in Zendesk→Add comment to issue in Jira Software Cloud→Update item in Monday.com→Send channel message in Slack
Notify developers, update project boards, and alert your team in Slack when a Zendesk ticket is solved.
Closing a support ticket means the issue is resolved for the customer. This workflow adds confirmation comments to Jira, updates tracking status on Monday.com, and posts a success notice in your team Slack channel.
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Steps to connect Jira Software Cloud, Monday.com, Slack and Zendesk

  1. Log in to Integrately
  2. Search and select Jira Software Cloud and Monday.com
  3. Pick a ready 1-click automation or select the desired trigger-action pair
  4. Securely connect your Jira Software Cloud & Monday.com accounts
  5. Add Slack & Zendesk in the next steps of your workflow
  6. Map the fields across all four apps
  7. Test it, then switch it on Done
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How the data usually flows between Jira Software Cloud, Monday.com, Slack and Zendesk

Information moves automatically between your customer support, project management, and chat tools without manual exporting.

Zendesk
Zendesk
The moment a customer submits a support ticket or an issue is updated, the automation starts instantly without manual monitoring.
Support
Monday.com
Monday.com
Project boards and tracking tasks reflect the latest status changes so managers maintain a clear view of ongoing work.
Tracking
Jira Software Cloud
Jira Software Cloud
Development issues are created, commented on, or resolved in Jira without developers needing to check support queues.
Development
Slack
Slack
Relevant updates and alerts reach your team channels instantly, ensuring everyone knows when critical issues arise or get resolved.
Communication
ai-icon
Fully Automated
Once set up, your data moves seamlessly
between Jira Software Cloud, Monday.com, Slack and Zendesk.
Jira Software Cloud
Monday.com
Slack
Zendesk
One continuous flow, Zero extra effort.
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Supported triggers and actions

A trigger is what starts the automation. An action is what it does next. Mix any of these across the three apps.

Jira Software Cloud
Jira Software Cloud Triggers & Actions
Issue is created in Jira Software Cloud
Triggers the automation when a new issue is created
Try it →
Issue is created(via JQL) in Jira Software Cloud
Triggers the automation when a new issue is created via JQL
Try it →
Issue is updated in Jira Software Cloud
Triggers the automation when an issue is modified
Try it →
Comment is added in Jira Software Cloud
Triggers the automation when a comment is added
Try it →
Update issue in Jira Software Cloud
Updates issue details with the latest information
Try it →
Add watcher to issue in Jira Software Cloud
Assigns a user as a watcher on a issue
Try it →
Add comment to issue in Jira Software Cloud
Adds a comment to a issue
Try it →
Search user in Jira Software Cloud
Searches for a user
Try it →
Get comment by issue in Jira Software Cloud
Retrieves comments related to a issue
Try it →
Add file to issue in Jira Software Cloud
Attach a file to a issue
Try it →
Create issue in Jira Software Cloud
Generates a new issue for tracking and resolving
Try it →
Search issue by field in Jira Software Cloud
Searches for issues based on a particular field
Try it →
Get attachment by ID in Jira Software Cloud
Try it →
Monday.com
Monday.com Triggers & Actions
Instant
Sub-item is created in Monday.com
Triggers the automation when a subitem is created
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Instant
Item is created in board in Monday.com
Triggers the automation when a new item is created from a particular board
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Instant
Specific column value is changed on board in Monday.com
Triggers the automation when a column value is changed on a board
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Instant
Column value is changed on board in Monday.com
Triggers the automation when a column value on a particular board is updated
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Instant
Item is moved to specific group in Monday.com
Triggers the automation when an item is moved to a group
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Instant
Update is created in Board in Monday.com
Triggers the automation when an update is created on a board
Try it →
Instant
Sub-item column value is changed on board in Monday.com
Triggers the automation when a sub-item column value is changed on a board
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Instant
Item is moved to any group in Monday.com
Triggers the automation when an item is moved to a different group
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Instant
Item is deleted in board in Monday.com
Triggers the automation when a new item is created from a particular board
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Instant
Item name is changed in Monday.com
Triggers the automation when the name of any item is updated
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Instant
Column is created for item in Monday.com
Triggers the automation when a new field is added to a item
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Instant
Item is archived in board in Monday.com
Triggers the automation when an item is archived in a board
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Instant
Item is restored in board in Monday.com
Triggers the automation when an item is restored within a board
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Instant
Sub-item name is changed in Monday.com
Triggers the automation when a subitem name is modified
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Instant
Comment is added to subitem in Monday.com
Triggers the automation when a comment is added to a subitem
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Instant
Sub-item is moved in Monday.com
Triggers the automation when a subitem is moved to a different location
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Instant
Sub-item is archived in Monday.com
Triggers the automation when a subitem is archived
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Instant
Sub-item is deleted in Monday.com
Triggers the automation when a subitem is deleted
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Update is created in Monday.com
Triggers the automation when an update is created
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Board is created in Monday.com
Triggers the automation when a new board is created
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User joins in Monday.com
Triggers the automation when a new user joins the platform
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Move item to group in Monday.com
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Move item to board in Monday.com
Try it →
Update group in Monday.com
Try it →
Search multiple items in Monday.com
Locates and retrieves items information
Try it →
Get subitem by id in Monday.com
Try it →
Create item in Monday.com
Generates a new item
Try it →
Search item in Monday.com
Locates and retrieves particular item information
Try it →
Update item in Monday.com
Updates an item with new information
Try it →
Get item details by id in Monday.com
Retrieves detailed information of a item using its id
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Create subitem in Monday.com
Creates a new subitem
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Archive item in Monday.com
Store an item for future reference
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Delete item in Monday.com
Removes the selected item
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Create update in Monday.com
Creates a new update
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Create column in Monday.com
Adds a new column to a dataset or spreadsheet
Try it →
Upload file to specific item in Monday.com
Uploads a file to a item within a system
Try it →
Create board in Monday.com
Generates a new board
Try it →
Archive board in Monday.com
Archive board to store historical data
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Create group in Monday.com
Creates a new group based on particular criteria
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Duplicate group in Monday.com
Creates a copy of an existing group
Try it →
Delete group in Monday.com
Removes a particular group from the system
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Archive group in Monday.com
Archives a particular group for future reference
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Add user to board in Monday.com
Adds a user to a board
Try it →
Add user to workspace in Monday.com
Adds a user to the particular workspace
Try it →
Create tag in Monday.com
Generates a new tag
Try it →
Create workspace in Monday.com
Creates a new workspace
Try it →
Add team to workspace in Monday.com
Invites team members to collaborate in the particular workspace
Try it →
Add team to board in Monday.com
Adds a team to the board
Try it →
Search subitem in Monday.com
Automatically searches for a specific subitem
Try it →
Update subitem in Monday.com
Automatically updates an existing subitem
Try it →
Slack
Slack Triggers & Actions
Message is posted on private channel in Slack
Triggers the automation when a message is posted on a private channel
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Group message is received in Slack
Triggers the automation when a group message is received
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Direct message is received in Slack
Triggers the automation when a direct message is received
Try it →
Reaction is added in Slack
Triggers the automation when someone reacts to any message
Try it →
Channel is created in Slack
Triggers the automation when a new channel is created
Try it →
Custom emoji is added in Slack
Triggers the automation when a custom emoji is added
Try it →
User is created in Slack
Triggers the automation when a new user is created
Try it →
File is created in Slack
Triggers the automation when a particular action in the workflow fails
Try it →
Get thread messages in Slack
Retrieves messages in a specific thread
Try it →
Search user in Slack
Searches for a user
Try it →
Send channel message in Slack
Sends a channel message
Try it →
Send direct message in Slack
Sends a private message to a recipient
Try it →
Send private channel message in Slack
Sends a private message to a channel
Try it →
Reply to channel message in Slack
Replies to a channel message
Try it →
Search message in Slack
Searches for a message
Try it →
Invite user to channel in Slack
Sends an invitation to a user to join a channel
Try it →
Search user by email in Slack
Retrieves user information based on their email address
Try it →
Update profile in Slack
Updates the user's profile
Try it →
Create channel in Slack
Creates a new channel
Try it →
Set channel topic in Slack
Sets the channel topic
Try it →
Get user by id in Slack
Retrieves user information using their id
Try it →
Set status in Slack
Sets the status
Try it →
Get Message Permalink in Slack
Retrieves the unique url link for a message within a conversation or chat
Try it →
Add reminder in Slack
Schedule and set reminder for a date and time
Try it →
Zendesk
Zendesk Triggers & Actions
Ticket is updated in Zendesk
Triggers the automation when a ticket is updated
Try it →
Ticket is solved in Zendesk
Triggers the automation when a ticket is solved
Try it →
Ticket is created in Zendesk
Triggers the automation when a new ticket is created
Try it →
Ticket is created in view in Zendesk
Triggers the automation when a new ticket is created in a particular view
Try it →
Activity(Audit) is added for specific ticket in Zendesk
Triggers the automation when a ticket is audited
Try it →
View is created in Zendesk
Triggers the automation when a new view is created
Try it →
User is created in Zendesk
Triggers the automation when a new user is created
Try it →
Group is created in Zendesk
Triggers the automation when a new group is created
Try it →
Organization is created in Zendesk
Triggers the automation when a new organization is created
Try it →
Get organization by id in Zendesk
Try it →
Create ticket in Zendesk
Generates a new ticket
Try it →
Update ticket in Zendesk
Updates ticket information
Try it →
Add comment to ticket in Zendesk
Adds a comment to a ticket
Try it →
Search ticket in Zendesk
Searches for a ticket
Try it →
Add tag to ticket in Zendesk
Adds a tag to a ticket for easy categorization and tracking
Try it →
Create user in Zendesk
Generates a new user account
Try it →
Update user in Zendesk
Updates user information
Try it →
Search agent in Zendesk
Searches for agent based on criteria
Try it →
Search user in Zendesk
Searches for a user
Try it →
Get user by id in Zendesk
Retrieves user information using their id
Try it →
Create organization in Zendesk
Generates a new invoice
Try it →
Update organization in Zendesk
Updates organization information
Try it →
Search organization in Zendesk
Finds and retrieves information about a organization
Try it →
Search group in Zendesk
Searches for a group
Try it →

Who this setup is for

Customer support managers
Customer support managers
Software engineering teams
Software engineering teams
Project managers
Project managers
IT operations teams
IT operations teams
📋 Customer support managers
You manage incoming client inquiries in Zendesk while engineering and project teams work in separate tools. This setup automatically passes ticket details to Jira and Monday.com so support issues never get lost.
🎙️ Software engineering teams
You spend too time chasing bug reports across different communication channels and support desks. This workflow syncs customer support tickets directly into Jira issues and notifies your team in Slack.
🔁 Project managers
You need to keep project timelines on Monday.com aligned with customer requests and bug fixes. This automation updates your boards automatically when support tickets are created or solved.
🗂️ IT operations teams
You handle emergency incidents reported in Slack chat channels that require formal tracking. This setup converts chat messages and emoji reactions into structured Zendesk tickets and Jira tasks instantly.
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Everything this automation handles for you

Everything this automation handles for you
No duplicate entries
Match records across platforms before creating new items, ensuring the same ticket or task does not get duplicated if workflows run repeatedly.
Auto-retry failed steps
If a temporary connection error prevents a step from completing, the automation retries automatically instead of leaving your tasks half-finished.
Status synchronization
Keep project boards, development tasks, and customer support tickets perfectly matched when statuses change in any connected app.
Conditional filtering
Route only specific high-priority items or resolved issues into your workflow by applying custom filters and rules along the way.

Why choose Integrately to automate Jira Software Cloud + Monday.com + Slack + Zendesk

Build and manage your Jira Software Cloud + Monday.com + Slack + Zendesk automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect Jira Software Cloud + Monday.com + Slack + Zendesk with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
Price Comparison with Popular Alternatives
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750 Tasks
in $19.99
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in $19.99
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Prefer to connect just two apps? Explore each combination separately

Monday.com
Slack
Monday.com + Slack
Send team notifications and chat alerts whenever project items update on Monday.com.
Explore Integrations
Slack
Jira Software Cloud
Slack + Jira Software Cloud
Post chat updates and notify channels when new software development issues are created in Jira.
Explore Integrations
Jira Software Cloud
Zendesk
Jira Software Cloud + Zendesk
Turn customer support tickets into development issues and keep status comments synchronized.
Explore Integrations
Monday.com
Jira Software Cloud
Monday.com + Jira Software Cloud
Link project management boards with software development tasks for seamless tracking.
Explore Integrations
Slack
Zendesk
Slack + Zendesk
Create support tickets from chat messages and broadcast ticket updates to your team.
Explore Integrations
Monday.com
Zendesk
Monday.com + Zendesk
Track customer support inquiries as project items on your team management boards.
Explore Integrations

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Questions people ask

Can new Zendesk tickets automatically create Jira issues, Monday.com items and Slack alerts?
Frequently Asked Questions
Yes, Integrately has a ready workflow to turn new Zendesk tickets into Jira issues, Monday.com items and Slack alerts. When a ticket is created in Zendesk, Integrately can create a matching issue in Jira, add a tracking item in Monday.com, and broadcast an alert in Slack.
Does updating a Jira issue automatically add comments to Zendesk and update Monday.com?
Frequently Asked Questions
Can Slack emoji reactions create Zendesk tickets and Jira issues automatically?
Frequently Asked Questions
What happens when a Zendesk ticket is solved?
Frequently Asked Questions
Do I need coding skills to connect Monday.com, Slack, Jira Software Cloud and Zendesk?
Frequently Asked Questions
Can I filter urgent support tickets before they reach Jira and Monday.com?
Frequently Asked Questions
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