HubSpot
Intercom
Survicate

HubSpot + Intercom + Survicate integrations

Automate survey feedback, support tickets, customer tagging, contact updates, and deal creation across HubSpot, Intercom, and Survicate.

Get Started For Freearrow right
Free foreverFree forever.
Use premium features free for 14 daysUse premium features free for 14 days.
Popular automation
Trigger
Question is answered
in Survicate
Instant
Actions
Add tag to user
in Intercom
Create ticket
in HubSpot

Trusted by experts at...

indeed-logoIntuit-logonvidia-logosalesforce-logottc-logoWalmart-logoaccenture-logoadobe-logoatlassian-logocisco-logodeloitte-logohp-logo
indeed-logoIntuit-logonvidia-logosalesforce-logottc-logoWalmart-logoaccenture-logoadobe-logoatlassian-logocisco-logodeloitte-logohp-logo
1500+
App Integrations
20 Million+
Ready Automations
42,000+
Customers Worldwide
certifiedcertifiedcertified

Ready Workflows Ready Workflows   for HubSpot + Intercom + Survicate integration

Flag negative feedback, route detractor scores, analyze sentiment, update support records, and trigger follow-ups, all in just one click.

Add a tag in Intercom and create a support ticket in HubSpot when a user answers a Survicate question

Question is answered in Survicate→Add tag to user in Intercom→Create ticket in HubSpot
Automatically flag negative customer feedback on their chat profile and convert it into a support ticket.
When a customer submits feedback through Survicate, manually copying details into your support desk wastes time and delays triage. This workflow instantly flags the user in Intercom and opens a matching ticket in HubSpot. Support agents can act immediately without re-entering survey responses by hand.
Read More

Filter Survicate NPS detractor scores to tag users in Intercom and create priority remediation tickets in HubSpot

Question is answered in Survicate→Continue only if response score is 6 or lower→Add tag to user in Intercom→Create ticket in HubSpot
Isolate low NPS scores to tag at-risk customers in Intercom and open priority remediation tickets in HubSpot.
Customer experience teams need to spot unhappy users before they churn. This workflow uses a conditional filter to catch low survey scores right away, apply a warning tag in Intercom, and generate a priority support ticket in HubSpot. At-risk accounts get immediate attention without manual survey sorting.
Read More

Analyze survey sentiment with ChatGPT, tag the user in Intercom, and log tickets and notes in HubSpot

Question is answered in Survicate→Analyze sentiment and extract key customer pain points→Add tag to user in Intercom→Create ticket in HubSpot→Add note to contact in HubSpot
Use AI to evaluate open-ended survey comments, tag the user in Intercom, and log summaries in HubSpot.
Reading through hundreds of open-ended survey replies takes hours. This workflow sends survey comments to AI for sentiment analysis, tags the user in Intercom, and saves structured summaries directly into HubSpot tickets and contact notes. Your team gets clear customer insights without manual review work.
Read More

Flag negative Survicate survey responses in Intercom, open a HubSpot ticket, and notify Slack

Question is answered in Survicate→Add tag to user in Intercom→Create ticket in HubSpot→Send channel message alerting customer success
Send negative survey answers to Intercom, open a HubSpot ticket, and alert your team in Slack.
Slow responses to unhappy customers can cost you accounts. This workflow tags the customer in Intercom, opens a support ticket in HubSpot, and posts an immediate alert to your success team in Slack. Real-time notifications ensure urgent issues get resolved quickly.
Read More

Tag promoters in Intercom, send an automated review request message, and update HubSpot contact records

Question is answered in Survicate→Add tag to user in Intercom→Send message in Intercom→Update contact in HubSpot
Tag happy NPS promoters in Intercom, send an automated review request, and update HubSpot contact properties.
Turning happy customers into advocates requires fast follow-up while engagement is high. This workflow tags promoters in Intercom, sends an automated in-app review request message, and updates their contact details in HubSpot. Marketing and support stay perfectly synchronized.
Read More

Filter top NPS promoters, send an Intercom review request, update HubSpot, and assign executive outreach tasks

Question is answered in Survicate→Continue only if response score is 9 or 10→Add tag to user in Intercom→Send message in Intercom→Update contact in HubSpot→Create task in HubSpot
Isolate high NPS promoters, send an Intercom review request, update HubSpot, and create a follow-up task.
High-scoring promoters deserve direct attention and advocacy campaigns. This workflow filters for top scores, triggers an automated message in Intercom, updates HubSpot contact records, and assigns a task for team outreach. Important accounts never slip through the cracks.
Read More

Capture website leads through Survicate surveys, create Intercom leads, HubSpot contacts, and add them to a list

Question is answered in Survicate→Create lead in Intercom→Create contact in HubSpot→Add contact to a list in HubSpot
Turn survey respondents into leads in Intercom, create HubSpot contacts, and add them to a nurture list.
Inbound leads who fill out qualification surveys need immediate routing into your sales and marketing systems. This workflow creates a lead profile in Intercom, adds a contact record in HubSpot, and places them into an active marketing list. Manual data entry is completely removed from lead capture.
Read More

Use AI to qualify survey responses against your ideal customer profile, create Intercom leads, and generate HubSpot deals

Question is answered in Survicate→Evaluate survey responses for ICP fit and sales qualification score→Create lead in Intercom→Add tag on lead in Intercom→Create contact in HubSpot→Create deal in HubSpot
Evaluate survey responses with AI, create tagged Intercom leads, and generate qualified sales deals in HubSpot.
Sales teams waste hours reviewing unqualified inbound survey submissions. This workflow uses AI to score responses against your ideal customer profile, creates a tagged lead in Intercom, and opens a new sales deal in HubSpot for qualified prospects. Pipeline creation runs on autopilot.
Read More

Record custom product feedback events in Intercom and log detailed user comments as contact notes in HubSpot

Question is answered in Survicate→Update user in Intercom→Create event in Intercom→Update contact in HubSpot→Add note to contact in HubSpot→Send channel message alerting product team
Update user attributes and events in Intercom while saving detailed product feedback notes in HubSpot.
Product teams need qualitative survey feedback tied directly to user profiles. This workflow updates user attributes and records custom events in Intercom, while logging detailed comments as contact notes in HubSpot and notifying Slack. Historical product feedback stays searchable across all your tools.
Read More

Update demo survey leads in Intercom, find matching HubSpot contacts, and create linked sales deals

Question is answered in Survicate→Update lead in Intercom→Search contact by email in HubSpot→Create deal in HubSpot→Associate Deal with Contact in HubSpot
Update demo survey leads in Intercom, match existing HubSpot contacts, and link new sales deals.
When prospects request demos through intake surveys, reps need context without searching multiple systems. This workflow updates the lead in Intercom, locates the matching contact in HubSpot by email, and generates a new sales deal linked directly to that person. Deals are tracked accurately from the start.
Read More
  • 1of2
Got a different task in mind? Describe it
Got a different automation in mind? Describe it and let Integrately AI build it for you.

Steps to connect HubSpot, Intercom and Survicate

  1. Log in to Integrately
  2. Search and select HubSpot and Intercom
  3. Pick a ready 1-click automation or select the desired trigger-action pair
  4. Securely connect your HubSpot & Intercom accounts
  5. Add Survicate in the next steps of your workflow
  6. Map the fields across all three apps
  7. Test it, then switch it on Done

How the data usually flows between HubSpot, Intercom and Survicate

Survey responses trigger instant updates across your support chat and CRM records without manual data entry.

Survicate
Survicate
The moment a customer completes a survey or answers a question, the workflow starts automatically. Nobody has to check for new feedback by hand.
Capture
Intercom
Intercom
The feedback details go straight into Intercom to tag the user or update their live chat profile. Your support team sees the context immediately.
Analyze
HubSpot
HubSpot
HubSpot creates or updates contacts, logs tickets, and attaches notes to keep your customer history accurate and centralized.
Sync
HubSpot
HubSpot
Qualified deals move forward, support tickets get assigned, and automated follow-ups start. Your team acts on clean data without sorting submissions manually.
Follow up
ai-icon
Fully Automated
Once set up, your data moves seamlessly
between HubSpot, Intercom and Survicate.
HubSpot
Intercom
Survicate
One continuous flow, Zero extra effort.

Supported triggers and actions

A trigger is what starts the automation. An action is what it does next. Mix any of these across the three apps.

HubSpot
HubSpot Triggers & Actions
Contact is created in a list in HubSpot
Try it →
Meeting is created in HubSpot
Triggers the automation when a new meeting is created
Try it →
Meeting is updated in HubSpot
Triggers the automation when a new meeting is update
Try it →
Contact is created in HubSpot
Triggers the automation when a new contact is created
Try it →
Contact is updated in HubSpot
Triggers the automation when a contact is updated or created.
Try it →
Company is created in HubSpot
Triggers the automation when a new company is created
Try it →
Company is updated in HubSpot
Triggers the automation when a company is updated
Try it →
Deal is created in HubSpot
Triggers the automation when a deal is created
Try it →
Deal stage is changed in HubSpot
Triggers the automation when a deal stage is changed
Try it →
Deal is updated in HubSpot
Triggers the automation when a deal is updated
Try it →
Task is created in HubSpot
Triggers the automation when a new task is created
Try it →
Task is updated in HubSpot
Triggers the automation when a task is updated
Try it →
Task is marked as done in HubSpot
Triggers the automation when a task is marked as completed.
Try it →
Quote is created in HubSpot
Triggers the automation when a new quote is created
Try it →
Quote is created or updated in HubSpot
Triggers the automation when a quote is created or updated
Try it →
New Line item is created in HubSpot
Triggers the automation when a new line item is added
Try it →
LineItem is created/updated in HubSpot
Triggers the automation when a LineItem is added or updated
Try it →
Product is created in HubSpot
Triggers the automation when a new product is created
Try it →
Product is updated in HubSpot
Triggers the automation when a product is updated
Try it →
Form is submitted in HubSpot
Triggers the automation when a form is filled
Try it →
Email event is created in HubSpot
Triggers the automation when any email event occurs
Try it →
Engagement is created in HubSpot
Triggers the automation when any type of engagement is created
Try it →
Engagement is created/modified in HubSpot
Triggers the automation when any contact activity is created or updated
Try it →
Blog post is created in HubSpot
Triggers the automation when a new blog post is created
Try it →
Blog tag is created in HubSpot
Triggers the automation when a new tag is added to blog
Try it →
Social media message is broadcasted in HubSpot
Triggers the automation when a social media message is broadcasted
Try it →
Email subscription timeline is created in HubSpot
Triggers the automation when tracking is initiated for a contact's email subscription activities
Try it →
Ticket is created in HubSpot
Triggers the automation when a new ticket is created
Try it →
Ticket is updated in HubSpot
Triggers the automation when a ticket is modified
Try it →
File is created/uploaded in HubSpot
Triggers the automation when a particular action in the workflow fails
Try it →
Form is created in HubSpot
Triggers the automation when a new form is created
Try it →
Associate contact with company in HubSpot
Associates a contact with a company
Try it →
Uninstall App in HubSpot
Removes the application from the system.
Try it →
Associate Deal with Contact in HubSpot
Link a support Dealto a contact
Try it →
Associate Deal with Company in HubSpot
Link a support ticket to a corresponding object
Try it →
Associate engagement with related object in HubSpot
Link a support engagement to a corresponding object
Try it →
Remove email subscription in HubSpot
Removes an email subscription
Try it →
Create contact in HubSpot
Adds a new contact to the database
Try it →
Update contact in HubSpot
Updates contact information with new details
Try it →
Add contact to a list in HubSpot
Adds a contact to a predefined contact list
Try it →
Remove contact from list in HubSpot
Removes a particular contact from a designated list
Try it →
Create or Update contact in HubSpot
Adds or update contact information
Try it →
Get contact by id in HubSpot
Retrieves a contact's information based on their id
Try it →
Archive contact in HubSpot
Archive a particular contact's details for future reference
Try it →
Create company in HubSpot
Generates a new company profile with given details
Try it →
Update company in HubSpot
Updates company information
Try it →
Get company by id in HubSpot
Retrieves a company's details using its id
Try it →
Archive company in HubSpot
Archive company files and data for future reference
Try it →
Create deal in HubSpot
Generates a new deal with
Try it →
Update deal in HubSpot
Updates deal information based on new criteria or changes
Try it →
Get deal by id in HubSpot
Retrieves a deal by its id
Try it →
Archive deal in HubSpot
Save and store deal information for future reference
Try it →
Create task in HubSpot
Creates a new task
Try it →
Update task in HubSpot
Updates the task with new information or changes
Try it →
Mark task as completed in HubSpot
Marks task as completed
Try it →
Archive task in HubSpot
Move completed tasks to a designated archive folder
Try it →
Create note in HubSpot
Creates a new note in the particular format
Try it →
Add note to contact in HubSpot
Adds a personalized note to a contact
Try it →
Add note to deal in HubSpot
Adds a note to a deal
Try it →
Upload file in HubSpot
Try it →
Create engagement in HubSpot
Logs a new engagement or interaction, such as a call, email, or meeting
Try it →
Create blog post in HubSpot
Generates and publish a new blog post
Try it →
Create blog tag in HubSpot
Creates tags for blog posts based on content keywords
Try it →
Get quote by id in HubSpot
Retrieves a quote using its id
Try it →
Create line-item in HubSpot
Creates a new line item
Try it →
Update line-item in HubSpot
Updates the details of a line-item
Try it →
Get line-item by id in HubSpot
Retrieves a line-item from a database using its id
Try it →
Archive line-item in HubSpot
Store a line-item for future reference
Try it →
Create ticket in HubSpot
Generates a new ticket
Try it →
Update ticket in HubSpot
Updates ticket information
Try it →
Get ticket by id in HubSpot
Retrieves a ticket by its id
Try it →
Archive ticket in HubSpot
Archive closed tickets for better organization
Try it →
Get associated records in HubSpot
Try it →
Get deal associated records in HubSpot
Try it →
Associate task with contact in HubSpot
Link a task to a contact in the contact list
Try it →
Associate ticket to related object in HubSpot
Link a support ticket to a corresponding object
Try it →
Associate deal with line item in HubSpot
Associates a deal with a line item
Try it →
Remove Association in HubSpot
Removes an association
Try it →
Create form submission in HubSpot
Generates a form submission from input data
Try it →
Create social media message in HubSpot
Creates a new social media message
Try it →
Add contact to workflow in HubSpot
Adds a contact to a workflow
Try it →
Retrieve signed URL for file in HubSpot
Retrieves a signed url for a file
Try it →
Create product in HubSpot
Generates and launch new products
Try it →
Update product in HubSpot
Updates product information
Try it →
Get product by id in HubSpot
Retrieves product information using its id
Try it →
Archive product in HubSpot
Move discontinued products to an archive folder for future reference
Try it →
Get owner by Id in HubSpot
Retrieves owner information based on the provided unique id
Try it →
Get form by id in HubSpot
Retrieves a form based on its id
Try it →
Get owner by Email in HubSpot
Retrieves owner information based on the provided email address
Try it →
Get pipeline stage details in HubSpot
Retrieves detailed information about a stage in a pipeline
Try it →
Search contact in HubSpot
Searches and locate contact information
Try it →
Search contact by email in HubSpot
Finds and retrieves contact information using their email address
Try it →
Search company in HubSpot
Searches for and retrieve detailed information about different companies
Try it →
Search company by name in HubSpot
Searches for a company using its name
Try it →
Search company by domain in HubSpot
Searches for a company's information based on its domain
Try it →
Search company by website in HubSpot
Searches for company information using their website address
Try it →
Search deal in HubSpot
Searches and identify the best deals based on particular criteria
Try it →
Search deal by name in HubSpot
Searches for a deal by its name
Try it →
Search task by title in HubSpot
Searches for a task by title
Try it →
Search blog by name in HubSpot
Searches for a blog by name
Try it →
Search tickets in HubSpot
Searches for tickets
Try it →
Search products in HubSpot
Searches for products
Try it →
Search line items in HubSpot
Searches for line items
Try it →
Search blog tag in HubSpot
Searches for a blog tag
Try it →
Intercom
Intercom Triggers & Actions
Instant
Message is created from user or lead in Intercom
Triggers the automation when a message is sent by a user or lead
Try it →
Instant
Email is added to lead in Intercom
Triggers the automation when email address is added to a lead
Try it →
Instant
Lead is tagged in Intercom
Triggers the automation when a lead is tagged
Try it →
Instant
Lead is untagged in Intercom
Triggers the automation when the tag attached to any lead is removed
Try it →
Instant
User or lead is replied in Intercom
Triggers the automation when a reply is sent to the user or lead
Try it →
Instant
Admin opened conversation in Intercom
Triggers the automation when a conversation is opened by an admin
Try it →
Instant
Conversation is closed by admin in Intercom
Triggers the automation when any conversation is marked as closed by the admin
Try it →
Instant
Teammate replied in Intercom
Triggers the automation when a teammate responds
Try it →
Instant
Admin initiates conversation in Intercom
Triggers the automation when an admin sends the first message to any user
Try it →
Instant
Note is added to conversation in Intercom
Triggers the automation when a new note is added to any conversation
Try it →
Instant
Conversation is assigned to any teammate in Intercom
Triggers the automation when someone is assigned to a conversation
Try it →
Instant
User is created in Intercom
Triggers the automation when a new user is created
Try it →
Instant
User is deleted in Intercom
Triggers the automation when a user is deleted
Try it →
Instant
User is unsubscribed in Intercom
Triggers the automation when a user removed from a list
Try it →
Instant
User email is updated in Intercom
Triggers the automation when a user's email address is updated
Try it →
Instant
Company is created in Intercom
Triggers the automation when a new company is created
Try it →
Instant
Conversation is tagged in Intercom
Triggers the automation when a tag is assigned to any conversation
Try it →
Instant
Conversation is partially deleted in Intercom
Triggers the automation when parts of a conversation are deleted
Try it →
Instant
Conversation is snoozed in Intercom
Triggers the automation when a conversation is paused for later
Try it →
Instant
Lead is created in Intercom
Triggers the automation when a new lead is created
Try it →
Create user in Intercom
Generates a new user account
Try it →
Add tag to user in Intercom
Assigns a tag to a user based on particular criteria
Try it →
Update user in Intercom
Updates user information
Try it →
Create lead in Intercom
Generates new leads for potential customers
Try it →
Update lead in Intercom
Updates the lead information
Try it →
Add tag on lead in Intercom
Assigns tag to a lead based on predefined criteria
Try it →
Update company in Intercom
Updates company information
Try it →
Add/Remove tag on company in Intercom
Updates company tags based on predefined criteria
Try it →
Send message in Intercom
Delivers a message to a designated recipient
Try it →
Create event in Intercom
Adds a new contact to the contact list
Try it →
Search user in Intercom
Searches for a user
Try it →
Search lead in Intercom
Retrieves information for a particular lead
Try it →
Search company in Intercom
Try it →
Remove tag from user in Intercom
Untag a user's profile
Try it →
Add contact to company in Intercom
Adds a contact to a company
Try it →
Get admin by id in Intercom
Retrieves admin by its ID
Try it →
Survicate
Survicate Triggers & Actions
Question is answered in Survicate
Triggers the automation when a question is answered
Try it →
Survey is created in Survicate
Triggers the automation when a survey response is submitted
Try it →
No action is available

Who this setup is for

Customer success teams
Customer success teams
Sales and growth managers
Sales and growth managers
Product managers
Product managers
Marketing operations leads
Marketing operations leads
📋 Customer success teams
You monitor satisfaction surveys and need negative feedback flagged on chat profiles and converted into support tickets. This setup routes at-risk accounts instantly without manual data entry.
🎙️ Sales and growth managers
You capture inbound leads through surveys and need respondents created as leads, contacts, and deals without delay. This setup keeps your pipeline moving from initial response to close.
🔁 Product managers
You collect in-app feature feedback and need custom user attributes recorded alongside detailed notes. This setup organizes qualitative user input across your support and CRM tools.
🗂️ Marketing operations leads
Bạn run NPS campaigns and need promoters segmented, follow-up messages triggered, and contact properties updated. This setup automates advocacy workflows without messy spreadsheets.
Our team

Ready Workflows Did you know?

Our team can create automations for you... At no extra cost!

Tell us what type of automation you want to make?
Built in

Everything this automation handles for you

Everything this automation handles for you
No duplicate entries
Match contacts by email before creating new records, so the same person never gets added twice when workflows run repeatedly.
Auto-retry failed steps
If a temporary connection glitch blocks a step, the automation can retry it automatically instead of leaving your records half-updated.
Conditional filtering
Route high scores to advocacy campaigns and low scores to support tickets by filtering responses before actions run.
Bi-directional sync
Keep user tags, company health metrics, and contact properties updated across both Intercom and HubSpot simultaneously.

Why choose Integrately to automate HubSpot + Intercom + Survicate

Build and manage your HubSpot + Intercom + Survicate automations with ready-made flows, AI assistance, 24x5 reliable human support, and enterprise-grade security.

1,500+ apps connected
1,500+ apps connected
Connect HubSpot + Intercom + Survicate with email, CRM, messaging, finance, support, and other tools whenever your process needs another step.
20M+ Ready Automations
20M+ Ready Automations
Start with 20 million+ proven automation templates instead of building everything from scratch. Pick the closest flow, connect your accounts, and automate in minutes.
AI that builds your automations
AI that builds your automations
Describe your workflow in plain English. Integrately AI builds it, maps fields, adds conditions, and even lets you edit it through chat.
24x5 Live Chat Support
24x5 Live Chat Support
Chat with a real person and get reply within 2-5 minutes. No bots, no tickets, no waiting — just real help, right when you need it.
Free done-for-you setup
Free done-for-you setup
Tell our team what you need and we will help set up the automation in your account at no extra cost on any plan.
Secure by design
Secure by design
SOC 2 Type II and ISO 27001:2022 certified, with GDPR-compliant data practices. Your data and credentials are handled using recognised security and privacy standards.
Price Comparison with Popular Alternatives
Popular Alternative
😐
750 Tasks
in $19.99
Integrately
😍
2,000 Tasks
in $19.99

Prefer to connect just two apps? Explore each combination separately

HubSpot
Intercom
HubSpot + Intercom
Sync customer conversations, update contact records, and manage support tickets seamlessly.
Explore Integrations
Intercom
Survicate
Intercom + Survicate
Trigger chat messages and tag user profiles based on survey answers.
Explore Integrations
HubSpot
Survicate
HubSpot + Survicate
Turn survey responses into new contacts, tickets, and deals in your CRM automatically.
Explore Integrations

Trusted by 42,000+ Customers

Highest Rated Integration Platform on G2
P
ProductHunt

Most upvoted product of the month

▲ 2000+
Automate Now In 1 Click arrow rightIt's 3x-10x Less Expensive!It's 3x-10x Less Expensive!It's 3x-10x Less Expensive!
leader
most-implementable
easiest-to-do-business
best-support

Questions people ask

Can Survicate survey answers automatically create support tickets in HubSpot?
Frequently Asked Questions
Yes, Integrately has a ready workflow to automatically create support tickets in HubSpot when a Survicate question is answered. When a respondent submits feedback in Survicate, Integrately can tag the user in Intercom and open a corresponding support ticket in HubSpot.
Can negative Survicate NPS scores tag users in Intercom automatically?
Frequently Asked Questions
Does Survicate integrate with HubSpot and Intercom together?
Frequently Asked Questions
Can AI analyze Survicate survey comments before updating HubSpot and Intercom?
Frequently Asked Questions
Can Survicate survey responses automatically create sales deals in HubSpot?
Frequently Asked Questions
Do I need coding skills to connect HubSpot, Intercom and Survicate?
Frequently Asked Questions
Didn't find the answer you were looking for?
Didn't find the answer you were looking for?
No worries — just send us a message and we’ll get back to you as soon as possible.