Howuku + Zammad Integration

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Howuku + Google Translate + Zammad Integration

Translate and Create a ticket in Zammad when Survey is submitted in Howuku

This automation allows you to automatically detect the language when Survey is submitted in Howuku, translate it to a different language using Google Translate, and Create a ticket in Zammad. It helps streamline the process of translating and handling customer inquiries or support requests in different languages.

Here's how it works:
 1. Howuku: Whenever Survey is submitted, the automation will be triggered.
 2. Google Translate: Pass the text content from Howuku to Google Translate for language detection.
 3. Condition - You can add a condition that says, Language..... 'is not equal to'..... your desired language. So if the condition is met, the automation will proceed further.
 4. Google Translate: The automation will translate the text content from Howuku to your desired language.
5. Zammad: The translated content will be used to Create a ticket in Zammad, ensuring that customer inquiries or support requests are handled in the desired language.

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Howuku + Zammad Integration
1.
  • Howuku
    Feedback is generated in Howuku Instant
  • Howuku
    Survey is submitted in Howuku Instant
  • Howuku
    Recording is created in Howuku
2.
  • Zammad
    Create a ticket in Zammad
  • Zammad
    Update ticket in Zammad
  • Zammad
    Search ticket in Zammad
  • Zammad
    Delete ticket in Zammad
  • Zammad
    Create user in Zammad
  • Zammad
    Search user in Zammad
  • Zammad
    Create organization in Zammad
  • Zammad
    Delete organization in Zammad
  • Zammad
    Search organisation in Zammad
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