Vonage SMS API + Helpwise Integration

Connect Vonage SMS API to Helpwise - Automate your workflows in 1-click

Set up Vonage SMS API automations to send targeted SMS messages, automate appointment reminders, and track campaign engagement. Helpwise automations help you send reminders or follow-ups to team members, improve communication workflows, and enhance customer experiences. Skip the manual back and forth! Easily automate the flow of data between Vonage SMS API & Helpwise using Integrately.

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Ready Workflows For Vonage SMS API + Helpwise Integration

Just click on the workflow you want to automate

Send email from Helpwise for new message received in Vonage SMS API

There are many reasons why you would want to send an email in Helpwise when a text message is received in Vonage SMS API.

Perhaps you want to respond to the customer quickly and don't have time to type out a response on your phone. Maybe you want to keep all customer communication in one place, or perhaps you just want an extra layer of security by sending confidential information via email instead of message.

No matter what your reason, setting up email notifications for incoming message is easy and can be done in just a few minutes. Give it a try today!

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Create Your Own Vonage SMS API & Helpwise Integration Without Any Code

1. Select when the automation is executed

2. Select what action you want to automate

Create Custom Workflow

SMS is delivered in Vonage SMS API
Triggers the automation when an SMS is successfully delivered
Instant
Tag is applied in conversation in Helpwise
Triggers the automation when a tag is added
Instant
Conversation is created in Helpwise
Triggers the automation when a new conversation is created
Instant
Conversation is assigned in Helpwise
Triggers the automation when someone is assigned to a conversation
Instant
Note is added in conversation in Helpwise
Triggers the automation when a new note is added to any conversation
Instant
Conversation is re-opened in Helpwise
Triggers the automation when a closed conversation is re-opened
Instant
Conversation is closed in Helpwise
Triggers the automation when any conversation is marked as completed
Instant
Conversation is deleted in Helpwise
Triggers the automation when any conversation is removed from the system
Instant
Reply from customer in Helpwise
Triggers the automation when a customer replies
Instant
Reply from agent in Helpwise
Triggers the automation when an agent replies
Instant

Send SMS in Vonage SMS API
Sends a text message to particular recipients
Send email in Helpwise
Sends an email to a recipient
Send WhatsApp message in Helpwise
Sends a message via whatsapp
Add comment in Helpwise
Adds a comment to a record
Search thread in Helpwise
Searches for a thread
Search thread by ID in Helpwise
Searches for a thread by id
Send SMS in Helpwise
Sends a text message to particular recipients
Search contacts in Helpwise
Finds and retrieves contact information

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Integrate Vonage SMS API & Helpwise In 1 Click
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Want to automate something else in your workflow?

You Can Also Connect Vonage SMS API or Helpwise With 1200+ Other Apps

Whether you're building a customer communication portal or adding messaging capability to your existing application, the Vonage SMS API platform provides everything you need to get started in minutes.

See Vonage SMS API Integrations

Helpwise lets you manage all your shared inboxes in one place. It provides a complete overview of all your team's emails and enables you to collaborate with your team members, assign tasks, and organize email conversations.

See Helpwise Integrations