Helpwise + Mandrill Integration

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Mandrill + Helpwise Integration

Send email from Helpwise for new message received in Mandrill

There are many reasons why you would want to send an email in Helpwise when a text message is received in Mandrill.

Perhaps you want to respond to the customer quickly and don't have time to type out a response on your phone. Maybe you want to keep all customer communication in one place, or perhaps you just want an extra layer of security by sending confidential information via email instead of message.

No matter what your reason, setting up email notifications for incoming message is easy and can be done in just a few minutes. Give it a try today!
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Helpwise + Mandrill Integration
1.
  • Helpwise
    Tag is applied in conversation in Helpwise Instant
  • Helpwise
    Conversation is created in Helpwise Instant
  • Helpwise
    Conversation is assigned in Helpwise Instant
  • Helpwise
    Note is added in conversation in Helpwise Instant
  • Helpwise
    Conversation is re-opened in Helpwise Instant
  • Helpwise
    Conversation is closed in Helpwise Instant
  • Helpwise
    Conversation is deleted in Helpwise Instant
  • Helpwise
    Reply from customer in Helpwise Instant
  • Helpwise
    Reply from agent in Helpwise Instant
  • Mandrill
    Message is sent in Mandrill Instant
  • Mandrill
    Message is opened in Mandrill Instant
  • Mandrill
    Message is rejected in Mandrill Instant
  • Mandrill
    Message is soft-bounced in Mandrill Instant
  • Mandrill
    Message is marked as spam in Mandrill Instant
  • Mandrill
    Message is delayed in Mandrill Instant
  • Mandrill
    Message is bounced in Mandrill Instant
  • Mandrill
    Message recipient unsubscribes in Mandrill Instant
  • Mandrill
    Message is clicked in Mandrill Instant
2.
  • Helpwise
    Send email in Helpwise
  • Helpwise
    Send whats app message in Helpwise
  • Helpwise
    Add comment in Helpwise
  • Helpwise
    Search thread in Helpwise
  • Helpwise
    Search thread by ID in Helpwise
  • Helpwise
    Send SMS in Helpwise
  • Helpwise
    Search contacts in Helpwise
  • Mandrill
    Send email in Mandrill
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