Helpwise + Malcolm! Integration

Connect Helpwise to Malcolm! - Automate your workflows in 1-click

Helpwise automations help you send reminders or follow-ups to team members, improve communication workflows, and enhance customer experiences. Set up Malcolm! automations to deliver faster service resolution, improve overall IT team productivity, and ultimately enhance customer satisfaction. And automate all the repetitive tasks between Helpwise & Malcolm! using Integrately.

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Ready Workflows For Helpwise + Malcolm! Integration

Just click on the workflow you want to automate

Share new Malcolm! workflow via Helpwise email

Malcolm! + Helpwise Integration

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Create Your Own Helpwise & Malcolm! Integration Without Any Code

1. Select when the automation is executed

2. Select what action you want to automate

Create Custom Workflow

Tag is applied in conversation in Helpwise
Triggers the automation whenever a tag is added
Instant
Conversation is created in Helpwise
Triggers the automation whenever a new conversation is created
Instant
Conversation is assigned in Helpwise
Triggers the automation whenever someone is assigned to a conversation
Instant
Note is added in conversation in Helpwise
Triggers the automation whenever a new note is added to any conversation
Instant
Conversation is re-opened in Helpwise
Triggers the automation whenever a closed conversation is re-opened
Instant
Conversation is closed in Helpwise
Triggers the automation whenever any conversation is marked as completed
Instant
Conversation is deleted in Helpwise
Triggers the automation whenever any conversation is removed from the system
Instant
Reply from customer in Helpwise
Triggers the automation whenever a customer replies
Instant
Reply from agent in Helpwise
Triggers the automation whenever an agent replies
Instant
Workflow is completed in Malcolm!
Triggers the automation whenever a workflow is completed
Instant

Send email in Helpwise
Automatically sends an email to a recipient
Send WhatsApp message in Helpwise
Automatically sends a message via WhatsApp
Add comment in Helpwise
Automatically adds a comment to a record
Search thread in Helpwise
Automatically searches for a thread
Search thread by ID in Helpwise
Automatically searches for a thread by ID
Send SMS in Helpwise
Automatically sends a text message to particular recipients
Search contacts in Helpwise
Automatically finds and retrieves contact information

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Popular Alternative

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750 Tasks

in $19.⁹⁹

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2,000 Tasks

in $19.⁹⁹

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Integrate Helpwise & Malcolm! In 1 Click
And Save Time & Money Both

Integrately makes automation accessible to everyone with features like ready 1-click automations, text-to-automation AI, and a guided automation setup process (Guided UI). If you still need help, our 24/5 live chat support has got you covered. So why wait? Sign up for your free plan and automate now!

Want to automate something else in your workflow?

You Can Also Connect Helpwise or Malcolm! With 1200+ Other Apps

Helpwise lets you manage all your shared inboxes in one place. It provides a complete overview of all your team's emails and enables you to collaborate with your team members, assign tasks, and organize email conversations.

See Helpwise Integrations

Customer self service made easy. Create Workflows (digital no code forms) to collect information & record choices from your customers. Use Integrately to route that data into thousands of other apps.

See Malcolm! Integrations