HelpScout + Workast Integration

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Create Your Own HelpScout & Workast Integration Without Any Code

1. Select when the automation is executed

2. Select what action you want to automate

Create Custom Workflow

Conversion is created in HelpScout
Triggers the automation whenever a conversion occurs
Instant
Conversion tags are updated in HelpScout
Triggers the automation whenever conversion tags are updated
Instant
Conversation is assigned in HelpScout
Triggers the automation whenever someone is assigned to a conversation
Instant
Customer is created in HelpScout
Triggers the automation whenever a new customer is created
Task is created in Workast
Automatically updates a number

Create conversation in HelpScout
Automatically start a new conversation with speicified recipients
Search conversation in HelpScout
Automatically searches for keywords within a conversation
Create customer in HelpScout
Automatically adds a new customer to the database
Search customer in HelpScout
Automatically locate and retrieve customer information
Add note in HelpScout
Automatically adds a note to the selected item
Update customer properties in HelpScout
Automatically updates customer information and properties based on particular criteria
Update customer in HelpScout
Automatically updates a customer's information
Search user in HelpScout
Automatically searches for a user
Send reply in HelpScout
Automatically sends a reply
Search mailbox in HelpScout
Automatically searches for a mailbox
Get week report in HelpScout
Automatically generates a report summarizing tasks completed and progress made in the past week
Get day report in HelpScout
Automatically retrieves and summarize daily activity and performance data for review
Get custom report in HelpScout
Automatically generates a personalized report based on particular criteria
Create Task in Workast
Automatically creates a new task
Create Space in Workast
Triggers the automation whenever a new task is created

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Want to automate something else in your workflow?

You Can Also Connect HelpScout or Workast With 1200+ Other Apps

Help Scout aims to make every customer service interaction a more human one. Using Help Scout, you can consolidate all your inboxes, create rich profiles of your customers and respond to users in real time from any device.

See HelpScout Integrations

Stay on top of your most important tasks with Workast. Capture work in progress, share your ideas, collaborate with teammates and get more done. Plan your day in seconds.

See Workast Integrations