There are many reasons why you would want to send an message in Heartbeat when a text message is received in Harvestr.
Perhaps you want to respond to the customer quickly and don't have time to type out a response on your phone. Maybe you want to keep all customer communication in one place, or perhaps you just want an extra layer of security by sending confidential information via message instead of message.
No matter what your reason, setting up message notifications for incoming message is easy and can be done in just a few minutes. Give it a try today!
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Harvestr is a product management platform that helps teams collect customer feedback, prioritize feature requests, build product roadmaps, and align product strategy with customer needs.
Heartbeat is the best way to bring your community together! It helps you host conversations, events, content, and more on your domain. A perfect way to connect with like-minded people and create meaningful connections.