Groove + WIIVO Integration

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Groove + WIIVO Integration
1.
  • Groove
    Agent is created in Groove
  • Groove
    Agent has replied in Groove Instant
  • Groove
    Agent is invited in Groove Instant
  • Groove
    Agent is archived in Groove Instant
  • Groove
    Ticket is closed in Groove Instant
  • Groove
    Ticket is started in Groove Instant
  • Groove
    Ticket is opened in Groove Instant
  • Groove
    Ticket is assigned in Groove Instant
  • Groove
    Ticket is moved in Groove Instant
  • Groove
    Ticket priority is changed in Groove Instant
  • Groove
    Ticket is tagged in Groove Instant
  • Groove
    Ticket is deleted in Groove Instant
  • Groove
    Ticket is state changed in Groove Instant
  • Groove
    Customer is added in Groove Instant
  • Groove
    Customer is replied in Groove Instant
  • Groove
    Note is added in Groove Instant
  • WIIVO
    Message received from WhatsApp in WIIVO Instant
  • WIIVO
    Message sent to WhatsApp in WIIVO Instant
  • WIIVO
    Message is read from WhatsApp in WIIVO Instant
2.
  • Groove
    Create ticket in Groove
  • Groove
    Search ticket assignee in Groove
  • Groove
    Search state of ticket in Groove
  • Groove
    Update ticket state in Groove
  • Groove
    Update ticket assignee in Groove
  • Groove
    Update ticket assigned group in Groove
  • Groove
    Add tag to a ticket in Groove
  • Groove
    Replace all tags to a ticket in Groove
  • Groove
    Search customer by email in Groove
  • Groove
    Create group in Groove
  • Groove
    Search agent by email in Groove
  • WIIVO
    Send WhatsApp group message in WIIVO
  • WIIVO
    Send video via WhatsApp in WIIVO
  • WIIVO
    Send WhatsApp message in WIIVO
  • WIIVO
    Search WhatsApp message in WIIVO
  • WIIVO
    Update WhatsApp message in WIIVO
  • WIIVO
    Send image via WhatsApp in WIIVO
  • WIIVO
    Send documents/audio via WhatsApp in WIIVO
  • WIIVO
    Send scheduled WhatsApp message in WIIVO
  • WIIVO
    Send scheduled WhatsApp message to group in WIIVO
  • WIIVO
    Send location coordinates via WhatsApp in WIIVO
  • WIIVO
    Send location address via WhatsApp in WIIVO
  • WIIVO
    Create new internal contact (chat only) in WIIVO
  • WIIVO
    Search contact in WIIVO
  • WIIVO
    Update internal contact (chat only) in WIIVO
  • WIIVO
    Create user in WIIVO
  • WIIVO
    Create WhatsApp group chat in WIIVO
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