Groove + WaliChat Integration

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Create Your Own Groove & WaliChat Integration Without Any Code

Create Custom Workflow

Agent is created in Groove
Agent has replied in Groove Instant
Agent is invited in Groove Instant
Agent is archived in Groove Instant
Ticket is closed in Groove Instant
Ticket is started in Groove Instant
Ticket is opened in Groove Instant
Ticket is assigned in Groove Instant
Ticket is moved in Groove Instant
Ticket priority is changed in Groove Instant
Ticket is tagged in Groove Instant
Ticket is deleted in Groove Instant
Ticket is state changed in Groove Instant
Customer is added in Groove Instant
Customer is replied in Groove Instant
Note is added in Groove Instant
Message received from WhatsApp in WaliChat Instant
Message sent to WhatsApp in WaliChat Instant
Message read from WhatsApp in WaliChat Instant

Create ticket in Groove
Search ticket assignee in Groove
Search state of ticket in Groove
Update ticket state in Groove
Update ticket assignee in Groove
Update ticket assigned group in Groove
Add tag to a ticket in Groove
Replace all tags to a ticket in Groove
Search customer by email in Groove
Create group in Groove
Search agent by email in Groove
Search WhatsApp message in WaliChat
Update WhatsApp message in WaliChat
Send WhatsApp message in WaliChat
Send WhatsApp group message in WaliChat
Send WhatsApp image message in WaliChat
Send WhatsApp video message in WaliChat
Send WhatsApp documents/audios message in WaliChat
Send WhatsApp scheduled message in WaliChat
Send WhatsApp scheduled message to group in WaliChat
Send WhatsApp location message using coordinates in WaliChat
Send WhatsApp location message using an address in WaliChat
Create new internal contact (chat only) in WaliChat
Search contact in WaliChat
Update internal contact (chat only) in WaliChat
Create user in WaliChat
Create whatsapp new group chat in WaliChat

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You Can Also Connect Groove or WaliChat With 1200+ Other Apps

Groove is a simple helpdesk for SaaS and eCommerce businesses. It helps you manage all your customer support requests in one place and provide better customer support, improving your overall business.

See Groove Integrations

WaliChat is an innovative platform transforming your WhatsApp into a robust customer service tool. It facilitates multi-agent chat, allowing your team to handle multiple customer conversations simultaneously, optimizing productivity.

See WaliChat Integrations