Groove + Userback Integration

Connect Groove to Userback in 1 click

Integrate Groove + Userback For Free ✔ Free forever. ✔ Use premium features free for 14 days.

Popular Groove + Userback Workflows

Create Groove ticket for new Userback feedback

Creating Groove tickets automatically for every new Userback feedback received can help to ensure that each feedback is dealt with in a timely and efficient manner.

By automatically creating a support ticket, you can help to ensure that each response is routed to the appropriate team member and that follow-up actions are taken in a timely manner. This can help to improve your overall customer satisfaction levels and ensure that each customer receives the best possible service.

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Create Your Own Groove & Userback Integration Without Any Code

Create Custom Workflow

Agent is created in Groove
Agent has replied in Groove Instant
Agent is invited in Groove Instant
Agent is archived in Groove Instant
Ticket is closed in Groove Instant
Ticket is started in Groove Instant
Ticket is opened in Groove Instant
Ticket is assigned in Groove Instant
Ticket is moved in Groove Instant
Ticket priority is changed in Groove Instant
Ticket is tagged in Groove Instant
Ticket is deleted in Groove Instant
Ticket is state changed in Groove Instant
Customer is added in Groove Instant
Customer is replied in Groove Instant
Note is added in Groove Instant
Feedback is collected in Userback Instant

Create ticket in Groove
Search ticket assignee in Groove
Search state of ticket in Groove
Update ticket state in Groove
Update ticket assignee in Groove
Update ticket assigned group in Groove
Add tag to a ticket in Groove
Replace all tags to a ticket in Groove
Search customer by email in Groove
Create group in Groove
Search agent by email in Groove

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Popular Alternative

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750 Tasks

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2,000 Tasks

in $19.⁹⁹

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You Can Also Connect Groove or Userback With 1200+ Other Apps

Groove is a simple helpdesk for SaaS and eCommerce businesses. It helps you manage all your customer support requests in one place and provide better customer support, improving your overall business.

See Groove Integrations

Userback is a tool that makes getting feedback less expensive and more effective for UX designers, product managers or any other team member who need to ask questions, get answers, collect feedback or validate ideas.

See Userback Integrations