Groove + TextMagic Integration

Connect Groove to TextMagic - Automate your workflows in 1-click

With Groove automations, you can automate ticket routing, improve agent productivity, and gain valuable insights into customer support performance. Set up TextMagic automations to send targeted SMS messages, automate appointment reminders, and track campaign engagement. Get the best of both with Integrately’s Groove + TextMagic integration.

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Ready Workflows For Groove + TextMagic Integration

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Create TextMagic contact for new Groove user

Groove + TextMagic Integration

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Create Your Own Groove & TextMagic Integration Without Any Code

1. Select when the automation is executed

2. Select what action you want to automate

Create Custom Workflow

Agent is created in Groove
Triggers the automation whenever a new agent is created
Agent has replied in Groove
Triggers the automation whenever an agent replies
Instant
Agent is invited in Groove
Triggers the automation whenever any agent is invited
Instant
Agent is archived in Groove
Triggers the automation whenever an agent is archived
Instant
Ticket is closed in Groove
Triggers the automation whenever a ticket is closed
Instant
Ticket is started in Groove
Triggers the automation whenever a ticket is marked as started
Instant
Ticket is opened in Groove
Triggers the automation whenever a ticket is opened
Instant
Ticket is assigned in Groove
Triggers the automation whenever a ticket is assigned to a team member
Instant
Ticket is moved in Groove
Triggers the automation whenever a ticket is moved with
Instant
Ticket priority is changed in Groove
Triggers the automation whenever the priority of a ticket is updated
Instant
Ticket is tagged in Groove
Triggers the automation whenever a ticket is tagged
Instant
Ticket is deleted in Groove
Triggers the automation whenever a ticket is deleted
Instant
Ticket is state changed in Groove
Triggers the automation whenever the state of a ticket changes
Instant
Customer is added in Groove
Triggers the automation whenever a new customer is added
Instant
Customer is replied in Groove
Triggers the automation whenever a customer receives a reply
Instant
Note is added in Groove
Triggers the automation whenever a new note is created
Instant
Incoming message is received in TextMagic
Triggers the automation whenever an incoming SMS is received
Instant
Missed an incoming call in TextMagic
Triggers the automation whenever an incoming call is missed
Instant
Incoming call is received in TextMagic
Triggers the automation whenever an incoming call is received
Instant
Subscriber is unsubscribed in TextMagic
Triggers the automation whenever a subscriber opts out from further communication
Instant

Create ticket in Groove
Automatically generates a new ticket
Search ticket assignee in Groove
Automatically searches for the assignee of a ticket
Search state of ticket in Groove
Automatically searches for the state of a ticket
Update ticket state in Groove
Automatically updates the state of a ticket
Update ticket assignee in Groove
Automatically reassigns a ticket to a new assignee
Update ticket assigned group in Groove
Automatically updates the group assigned to a ticket based on particular criteria
Add tag to a ticket in Groove
Automatically adds a tag to a ticket for better organization and tracking
Replace all tags to a ticket in Groove
Automatically replaces all tags associated with a ticket
Search customer by email in Groove
Automatically searches for a customer by their email address
Create group in Groove
Automatically creates a new group based on particular criteria
Search agent by email in Groove
Automatically searches for an agent by email address
Send message in TextMagic
Automatically deliver a message to a designated recipient
Create contact in TextMagic
Automatically adds a new contact to the database
Add contact to list in TextMagic
Automatically adds a new contact to a list
Search contact in TextMagic
Automatically finds and retrieves contact information
Remove contact from list in TextMagic
Automatically removes a particular contact from a designated list
Lookup phone in TextMagic
Automatically retrieves contact information associated with a phone number
Lookup email in TextMagic
Automatically searches for and retrieve email addresses based on particular criteria
Set custom field value in TextMagic
Automatically sets a custom field value
Change forwarding number in TextMagic
Automatically updates the phone number that all incoming calls are forwarded to
Create list in TextMagic
Automatically generates a new list
Search list in TextMagic
Automatically scan and retrieve results for a particular list

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Integrate Groove & TextMagic In 1 Click
And Save Time & Money Both

Integrately is the only automation solution you will ever need. With 1200+ apps and 20 million+ ready 1-click automations, Integrately can automate almost any task from your workflow. Plus, our AI automation builder and 24/5 live chat support make it easy to get started. To top it off, you get a free forever plan. Sign up for Integrately now & start automating!

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You Can Also Connect Groove or TextMagic With 1200+ Other Apps

Groove is a simple helpdesk for SaaS and eCommerce businesses. It helps you manage all your customer support requests in one place and provide better customer support, improving your overall business.

See Groove Integrations

TextMagic is an enterprise-grade cloud service for sending text messages. It enables businesses to communicate with customers by delivering messages, alerts and reminders via text message or email.

See TextMagic Integrations