SMS Idea + Groove Integration

Integrately lets you integrate SMS Idea and Groove instantly - without any learning curve.

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Create Your Own SMS Idea & Groove Integration Without Any Code

Create Custom Workflow

Agent is created in Groove
Agent has replied in Groove Instant
Agent is invited in Groove Instant
Agent is archived in Groove Instant
Ticket is closed in Groove Instant
Ticket is started in Groove Instant
Ticket is opened in Groove Instant
Ticket is assigned in Groove Instant
Ticket is moved in Groove Instant
Ticket priority is changed in Groove Instant
Ticket is tagged in Groove Instant
Ticket is deleted in Groove Instant
Ticket is state changed in Groove Instant
Customer is added in Groove Instant
Customer is replied in Groove Instant
Note is added in Groove Instant

Send SMS alert in SMS Idea
Create ticket in Groove
Search ticket assignee in Groove
Search state of ticket in Groove
Update ticket state in Groove
Update ticket assignee in Groove
Update ticket assigned group in Groove
Add tag to a ticket in Groove
Replace all tags to a ticket in Groove
Search customer by email in Groove
Create group in Groove
Search agent by email in Groove

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Integrate SMS Idea & Groove In 1 Click
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You Can Also Connect SMS Idea or Groove With 1200+ Other Apps

SMS idea is a web-based SMS service that provides an inexpensive, reliable and easy way to send and receive text messages from your own computer. Reaching the right people at the right time has never been easier with our innovative texting solution.

See SMS Idea Integrations

Groove is a simple helpdesk for SaaS and eCommerce businesses. It helps you manage all your customer support requests in one place and provide better customer support, improving your overall business.

See Groove Integrations