Groove + SmartSurvey Integration

Connect Groove to SmartSurvey in 1 click

Integrate Groove + SmartSurvey For Free ✔ Free forever. ✔ Use premium features free for 14 days.

Popular Groove + SmartSurvey Workflows

Create Groove ticket for new SmartSurvey response

Creating Groove tickets automatically for every new SmartSurvey response received can help to ensure that each response is dealt with in a timely and efficient manner.

By automatically creating a support ticket, you can help to ensure that each response is routed to the appropriate team member and that follow-up actions are taken in a timely manner. This can help to improve your overall customer satisfaction levels and ensure that each customer receives the best possible service.

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Create Your Own Groove & SmartSurvey Integration Without Any Code

Create Custom Workflow

Agent is created in Groove
Agent has replied in Groove Instant
Agent is invited in Groove Instant
Agent is archived in Groove Instant
Ticket is closed in Groove Instant
Ticket is started in Groove Instant
Ticket is opened in Groove Instant
Ticket is assigned in Groove Instant
Ticket is moved in Groove Instant
Ticket priority is changed in Groove Instant
Ticket is tagged in Groove Instant
Ticket is deleted in Groove Instant
Ticket is state changed in Groove Instant
Customer is added in Groove Instant
Customer is replied in Groove Instant
Note is added in Groove Instant
Response is created in SmartSurvey

Create ticket in Groove
Search ticket assignee in Groove
Search state of ticket in Groove
Update ticket state in Groove
Update ticket assignee in Groove
Update ticket assigned group in Groove
Add tag to a ticket in Groove
Replace all tags to a ticket in Groove
Search customer by email in Groove
Create group in Groove
Search agent by email in Groove
Create contact in SmartSurvey
Send survey in SmartSurvey

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You Can Also Connect Groove or SmartSurvey With 1200+ Other Apps

Groove is a simple helpdesk for SaaS and eCommerce businesses. It helps you manage all your customer support requests in one place and provide better customer support, improving your overall business.

See Groove Integrations

SmartSurvey is the most powerful and advanced online survey software that lets you create any type of questionnaire or form to get answers fast. It integrates with popular email marketing and CRM platforms, making it easy to collect and analyze data.

See SmartSurvey Integrations