Groove + Recombee Integration

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Groove + Recombee Integration
1.
  • Groove
    Agent is created in Groove
  • Groove
    Agent has replied in Groove Instant
  • Groove
    Agent is invited in Groove Instant
  • Groove
    Agent is archived in Groove Instant
  • Groove
    Ticket is closed in Groove Instant
  • Groove
    Ticket is started in Groove Instant
  • Groove
    Ticket is opened in Groove Instant
  • Groove
    Ticket is assigned in Groove Instant
  • Groove
    Ticket is moved in Groove Instant
  • Groove
    Ticket priority is changed in Groove Instant
  • Groove
    Ticket is tagged in Groove Instant
  • Groove
    Ticket is deleted in Groove Instant
  • Groove
    Ticket is state changed in Groove Instant
  • Groove
    Customer is added in Groove Instant
  • Groove
    Customer is replied in Groove Instant
  • Groove
    Note is added in Groove Instant
2.
  • Groove
    Create ticket in Groove
  • Groove
    Search ticket assignee in Groove
  • Groove
    Search state of ticket in Groove
  • Groove
    Update ticket state in Groove
  • Groove
    Update ticket assignee in Groove
  • Groove
    Update ticket assigned group in Groove
  • Groove
    Add tag to a ticket in Groove
  • Groove
    Replace all tags to a ticket in Groove
  • Groove
    Search customer by email in Groove
  • Groove
    Create group in Groove
  • Groove
    Search agent by email in Groove
  • Recombee
    Create item in Recombee
  • Recombee
    Delete item in Recombee
  • Recombee
    Create user in Recombee
  • Recombee
    Delete user in Recombee
  • Recombee
    Create series in Recombee
  • Recombee
    Delete series in Recombee
  • Recombee
    Add item/series to series in Recombee
  • Recombee
    Remove item/series from series in Recombee
  • Recombee
    Create property base segmentation in Recombee
  • Recombee
    Update property base segmentation in Recombee
  • Recombee
    Create manual ReQL segmentation in Recombee
  • Recombee
    Update manual ReQL segmentation in Recombee
  • Recombee
    Add manual ReQL segment in Recombee
  • Recombee
    Update manual ReQL segment in Recombee
  • Recombee
    Delete manual ReQL segment in Recombee
  • Recombee
    Create auto ReQL segmentation in Recombee
  • Recombee
    Update auto ReQL segmentation in Recombee
  • Recombee
    Get segmentation by id in Recombee
  • Recombee
    Delete segmentation in Recombee
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