Order Desk + Groove Integration

Connect Order Desk to Groove in 1 click

Integrate Order Desk + Groove For Free ✔ Free forever. ✔ Use premium features free for 14 days.

Popular Order Desk + Groove Workflows

Create Groove ticket for new Order Desk order

When you are running an online business, it is important to have a strong customer support system in place. So ,if your business uses Order Desk to manage order, you can use Groove to create ticket for each order.

In this way, you'll have a record of all the orders that have been placed, and you can track the progress of each one. Creating ticket for Order Desk order is a great way to keep your business organized and ensure that no detail is missed.

Set up this integration so that Groove starts working in tandem with Order Desk.

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Create Your Own Order Desk & Groove Integration Without Any Code

Create Custom Workflow

Order is created in Order Desk
Order folder is changed in Order Desk
Agent is created in Groove
Agent has replied in Groove Instant
Agent is invited in Groove Instant
Agent is archived in Groove Instant
Ticket is closed in Groove Instant
Ticket is started in Groove Instant
Ticket is opened in Groove Instant
Ticket is assigned in Groove Instant
Ticket is moved in Groove Instant
Ticket priority is changed in Groove Instant
Ticket is tagged in Groove Instant
Ticket is deleted in Groove Instant
Ticket is state changed in Groove Instant
Customer is added in Groove Instant
Customer is replied in Groove Instant
Note is added in Groove Instant

Create order in Order Desk
Add note to order in Order Desk
Set the checkout data or metadata of an order in Order Desk
Add shipment to order in Order Desk
Change order folder in Order Desk
Change order tag in Order Desk
Create ticket in Groove
Search ticket assignee in Groove
Search state of ticket in Groove
Update ticket state in Groove
Update ticket assignee in Groove
Update ticket assigned group in Groove
Add tag to a ticket in Groove
Replace all tags to a ticket in Groove
Search customer by email in Groove
Create group in Groove
Search agent by email in Groove

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Want to automate something else in your workflow?

You Can Also Connect Order Desk or Groove With 1200+ Other Apps

Order Desk allows you to design your own workflow for order creation and management. Our software gives you all the tools and features to boost your productivity, increase sales and reduce errors.

See Order Desk Integrations

Groove is a simple helpdesk for SaaS and eCommerce businesses. It helps you manage all your customer support requests in one place and provide better customer support, improving your overall business.

See Groove Integrations