Groove + Novocall Integration

Integrately lets you integrate Groove and Novocall instantly - without any learning curve.

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Create Your Own Groove & Novocall Integration Without Any Code

Create Custom Workflow

Agent is created in Groove
Agent has replied in Groove Instant
Agent is invited in Groove Instant
Agent is archived in Groove Instant
Ticket is closed in Groove Instant
Ticket is started in Groove Instant
Ticket is opened in Groove Instant
Ticket is assigned in Groove Instant
Ticket is moved in Groove Instant
Ticket priority is changed in Groove Instant
Ticket is tagged in Groove Instant
Ticket is deleted in Groove Instant
Ticket is state changed in Groove Instant
Customer is added in Groove Instant
Customer is replied in Groove Instant
Note is added in Groove Instant
New schedule is created in Novocall Instant
Call is missed in Novocall Instant
Appointment is cancelled in Novocall Instant
Appointment is rescheduled in Novocall Instant
Message is submitted in Novocall Instant
Call is done successfully in Novocall Instant
Incoming call in Novocall Instant

Create ticket in Groove
Search ticket assignee in Groove
Search state of ticket in Groove
Update ticket state in Groove
Update ticket assignee in Groove
Update ticket assigned group in Groove
Add tag to a ticket in Groove
Replace all tags to a ticket in Groove
Search customer by email in Groove
Create group in Groove
Search agent by email in Groove

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You Can Also Connect Groove or Novocall With 1200+ Other Apps

Groove is a simple helpdesk for SaaS and eCommerce businesses. It helps you manage all your customer support requests in one place and provide better customer support, improving your overall business.

See Groove Integrations

Novocall is the easiest way to connect with website visitors. Businesses can automate callbacks, book appointments with leads via live chat, voice messages or even text message using Novocall.

See Novocall Integrations