Groove + Nifty Integration

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Create Your Own Groove & Nifty Integration Without Any Code

Create Custom Workflow

Agent is created in Groove
Agent has replied in Groove Instant
Agent is invited in Groove Instant
Agent is archived in Groove Instant
Ticket is closed in Groove Instant
Ticket is started in Groove Instant
Ticket is opened in Groove Instant
Ticket is assigned in Groove Instant
Ticket is moved in Groove Instant
Ticket priority is changed in Groove Instant
Ticket is tagged in Groove Instant
Ticket is deleted in Groove Instant
Ticket is state changed in Groove Instant
Customer is added in Groove Instant
Customer is replied in Groove Instant
Note is added in Groove Instant
Task is created in Nifty
Task is Completed in Nifty
Project is created in Nifty
Task list is created in Nifty
Portfolio is created in Nifty
Subtask is created in Nifty
Document is created in Nifty
Tag is created in Nifty
New message is sent in Nifty
File is created in Nifty
Milestone is created in Nifty

Create ticket in Groove
Search ticket assignee in Groove
Search state of ticket in Groove
Update ticket state in Groove
Update ticket assignee in Groove
Update ticket assigned group in Groove
Add tag to a ticket in Groove
Replace all tags to a ticket in Groove
Search customer by email in Groove
Create group in Groove
Search agent by email in Groove
Create task in Nifty
Get task by ID in Nifty
Update task in Nifty
Create project in Nifty
Create subtask in Nifty
Create portfolio in Nifty
Create task list/group in Nifty
Send message in Nifty
Create milestone in Nifty
Create tag in Nifty
Create document in Nifty

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You Can Also Connect Groove or Nifty With 1200+ Other Apps

Groove is a simple helpdesk for SaaS and eCommerce businesses. It helps you manage all your customer support requests in one place and provide better customer support, improving your overall business.

See Groove Integrations

Nifty is a cloud-based solution that helps you communicate and manage your projects in one place. The intuitive interface allows everyone on your team to see what's happening, stay engaged throughout the project lifecycle, and collaborate easily.

See Nifty Integrations