Groove + Moskit Integration

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Popular Groove + Moskit Workflows

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Moskit + Groove Integration

Create Groove ticket for new Moskit deal

Moskit is a great tool for managing customer relationships. However, when an deal is created in Moskit, it can be difficult to track the progress of that deal and ensure that all interactions with the customer are documented. This can be a challenge for customer support teams, who need to track every interaction with a customer in order to provide excellent service.

A solution to this problem is to create a ticket in Groove whenever an deal is created in Moskit. This will help ensure that all interactions with the customer are documented and tracked and that the customer support team has visibility into the progress of the deal.
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Groove + Moskit Integration
1.
  • Groove
    Agent is created in Groove
  • Groove
    Agent has replied in Groove Instant
  • Groove
    Agent is invited in Groove Instant
  • Groove
    Agent is archived in Groove Instant
  • Groove
    Ticket is closed in Groove Instant
  • Groove
    Ticket is started in Groove Instant
  • Groove
    Ticket is opened in Groove Instant
  • Groove
    Ticket is assigned in Groove Instant
  • Groove
    Ticket is moved in Groove Instant
  • Groove
    Ticket priority is changed in Groove Instant
  • Groove
    Ticket is tagged in Groove Instant
  • Groove
    Ticket is deleted in Groove Instant
  • Groove
    Ticket is state changed in Groove Instant
  • Groove
    Customer is added in Groove Instant
  • Groove
    Customer is replied in Groove Instant
  • Groove
    Note is added in Groove Instant
  • Moskit
    Contact is created in Moskit
  • Moskit
    Company is created in Moskit
  • Moskit
    Deal is created in Moskit
  • Moskit
    Product is created in Moskit
  • Moskit
    Project is created in Moskit
  • Moskit
    Activity is created in Moskit
2.
  • Groove
    Create ticket in Groove
  • Groove
    Search ticket assignee in Groove
  • Groove
    Search state of ticket in Groove
  • Groove
    Update ticket state in Groove
  • Groove
    Update ticket assignee in Groove
  • Groove
    Update ticket assigned group in Groove
  • Groove
    Add tag to a ticket in Groove
  • Groove
    Replace all tags to a ticket in Groove
  • Groove
    Search customer by email in Groove
  • Groove
    Create group in Groove
  • Groove
    Search agent by email in Groove
  • Moskit
    Create contact in Moskit
  • Moskit
    Update contact in Moskit
  • Moskit
    Search contact in Moskit
  • Moskit
    Create company in Moskit
  • Moskit
    Search company in Moskit
  • Moskit
    Update company in Moskit
  • Moskit
    Create deal in Moskit
  • Moskit
    Search deal in Moskit
  • Moskit
    Update deal in Moskit
  • Moskit
    Search user in Moskit
  • Moskit
    Search product in Moskit
  • Moskit
    Create product in Moskit
  • Moskit
    Update product in Moskit
  • Moskit
    Create project in Moskit
  • Moskit
    Search project in Moskit
  • Moskit
    Update project in Moskit
  • Moskit
    Create activity in Moskit
  • Moskit
    Search activity in Moskit
  • Moskit
    Update activity in Moskit
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