Groove + Macanta Integration

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Create Your Own Groove & Macanta Integration Without Any Code

Create Custom Workflow

Agent is created in Groove
Agent has replied in Groove Instant
Agent is invited in Groove Instant
Agent is archived in Groove Instant
Ticket is closed in Groove Instant
Ticket is started in Groove Instant
Ticket is opened in Groove Instant
Ticket is assigned in Groove Instant
Ticket is moved in Groove Instant
Ticket priority is changed in Groove Instant
Ticket is tagged in Groove Instant
Ticket is deleted in Groove Instant
Ticket is state changed in Groove Instant
Customer is added in Groove Instant
Customer is replied in Groove Instant
Note is added in Groove Instant

Create ticket in Groove
Search ticket assignee in Groove
Search state of ticket in Groove
Update ticket state in Groove
Update ticket assignee in Groove
Update ticket assigned group in Groove
Add tag to a ticket in Groove
Replace all tags to a ticket in Groove
Search customer by email in Groove
Create group in Groove
Search agent by email in Groove
Create Task in Macanta
Create a Data Object in Macanta
Get Contact Details in Macanta
Edit a Data Object in Macanta
Get Data Object via Item ID in Macanta
Get Data Object by Field Value ID in Macanta
Create or Update Contact in Macanta
Create DO Note in Macanta
Create Note in Macanta

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You Can Also Connect Groove or Macanta With 1200+ Other Apps

Groove is a simple helpdesk for SaaS and eCommerce businesses. It helps you manage all your customer support requests in one place and provide better customer support, improving your overall business.

See Groove Integrations

Macanta is an innovative cloud-based CRM solution. It's unique combination of ease-of-use, powerful features, scalability, security and low cost allows you to focus on building your business while we do the rest.

See Macanta Integrations