Groove + Kayako Integration

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Create Your Own Groove & Kayako Integration Without Any Code

Create Custom Workflow

Agent is created in Groove
Agent has replied in Groove Instant
Agent is invited in Groove Instant
Agent is archived in Groove Instant
Ticket is closed in Groove Instant
Ticket is started in Groove Instant
Ticket is opened in Groove Instant
Ticket is assigned in Groove Instant
Ticket is moved in Groove Instant
Ticket priority is changed in Groove Instant
Ticket is tagged in Groove Instant
Ticket is deleted in Groove Instant
Ticket is state changed in Groove Instant
Customer is added in Groove Instant
Customer is replied in Groove Instant
Note is added in Groove Instant
Conversation is created in Kayako
User is created in Kayako
Tag is added to organization in Kayako
Tag is added to conversation in Kayako
Tag is added to user in Kayako
Organization is created in Kayako

Create ticket in Groove
Search ticket assignee in Groove
Search state of ticket in Groove
Update ticket state in Groove
Update ticket assignee in Groove
Update ticket assigned group in Groove
Add tag to a ticket in Groove
Replace all tags to a ticket in Groove
Search customer by email in Groove
Create group in Groove
Search agent by email in Groove
Create conversation via Email in Kayako
Update conversation in Kayako
Create conversation with a private note in Kayako
Search conversation in Kayako
Create user in Kayako
Search user in Kayako
Update user in Kayako
Create organization in Kayako
Update organization in Kayako
Search organization in Kayako
Add private note to conversation in Kayako
Add tags to conversation in Kayako
Add tags to organization in Kayako
Add tags to user in Kayako

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You Can Also Connect Groove or Kayako With 1200+ Other Apps

Groove is a simple helpdesk for SaaS and eCommerce businesses. It helps you manage all your customer support requests in one place and provide better customer support, improving your overall business.

See Groove Integrations

Kayako is a customer support platform that helps businesses connect with their customers through multi-channel communication. With customizable engagement workflows, Kayako makes it easy to keep customers happy by providing quick and efficient support.

See Kayako Integrations