Groove + Intercom Integration

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Create Your Own Groove & Intercom Integration Without Any Code

Create Custom Workflow

Agent is created in Groove
Agent has replied in Groove Instant
Agent is invited in Groove Instant
Agent is archived in Groove Instant
Ticket is closed in Groove Instant
Ticket is started in Groove Instant
Ticket is opened in Groove Instant
Ticket is assigned in Groove Instant
Ticket is moved in Groove Instant
Ticket priority is changed in Groove Instant
Ticket is tagged in Groove Instant
Ticket is deleted in Groove Instant
Ticket is state changed in Groove Instant
Customer is added in Groove Instant
Customer is replied in Groove Instant
Note is added in Groove Instant
User email is updated in Intercom Instant
Conversation is closed by admin in Intercom Instant
Teammate replied in Intercom Instant
Admin initiates conversation in Intercom Instant
Note is added to conversation in Intercom Instant
Conversation is assigned to any teammate in Intercom Instant
User is created in Intercom Instant
User is deleted in Intercom Instant
User is unsubscribed in Intercom Instant
Company is created in Intercom Instant
Event is created in Intercom Instant
Conversation is tagged in Intercom Instant
Conversation is partially deleted in Intercom Instant
Conversation is snoozed in Intercom Instant
Lead is created in Intercom Instant
User or lead is replied in Intercom Instant
Admin opened conversation in Intercom Instant
Message is created from user or lead in Intercom Instant
Email is added to lead in Intercom Instant
Lead is tagged in Intercom Instant
Lead is untagged in Intercom Instant

Create ticket in Groove
Search ticket assignee in Groove
Search state of ticket in Groove
Update ticket state in Groove
Update ticket assignee in Groove
Update ticket assigned group in Groove
Add tag to a ticket in Groove
Replace all tags to a ticket in Groove
Search customer by email in Groove
Create group in Groove
Search agent by email in Groove
Add tag to user in Intercom
Remove tag from user in Intercom
Add contact to company in Intercom
Create user in Intercom
Update user in Intercom
Create lead in Intercom
Update lead in Intercom
Add tag on lead in Intercom
Update company in Intercom
Add/Remove tag on company in Intercom
Send message in Intercom
Create event in Intercom
Search user in Intercom
Search lead in Intercom
Search company in Intercom

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You Can Also Connect Groove or Intercom With 1200+ Other Apps

Groove is a simple helpdesk for SaaS and eCommerce businesses. It helps you manage all your customer support requests in one place and provide better customer support, improving your overall business.

See Groove Integrations

Intercom is a versatile AI customer service solution that offers an AI chatbot, help desk, and proactive support. It ensures customer satisfaction by facilitating effective communication for better issue resolution.

See Intercom Integrations