Groove + Infinity Integration

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Create Your Own Groove & Infinity Integration Without Any Code

Create Custom Workflow

Agent is created in Groove
Agent has replied in Groove Instant
Agent is invited in Groove Instant
Agent is archived in Groove Instant
Ticket is closed in Groove Instant
Ticket is started in Groove Instant
Ticket is opened in Groove Instant
Ticket is assigned in Groove Instant
Ticket is moved in Groove Instant
Ticket priority is changed in Groove Instant
Ticket is tagged in Groove Instant
Ticket is deleted in Groove Instant
Ticket is state changed in Groove Instant
Customer is added in Groove Instant
Customer is replied in Groove Instant
Note is added in Groove Instant
Item is created in Infinity Instant
Item is updated in Infinity Instant
Folder is created in Infinity
Comment is created in Infinity Instant
Comment is updated in Infinity Instant
Board is created in Infinity
Member is created in Infinity

Create ticket in Groove
Search ticket assignee in Groove
Search state of ticket in Groove
Update ticket state in Groove
Update ticket assignee in Groove
Update ticket assigned group in Groove
Add tag to a ticket in Groove
Replace all tags to a ticket in Groove
Search customer by email in Groove
Create group in Groove
Search agent by email in Groove
Create item in Infinity
Update item in Infinity
Search item in Infinity
Create folder in Infinity
Search folder in Infinity
Search member in Infinity
Search board in Infinity
Create comment in Infinity

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You Can Also Connect Groove or Infinity With 1200+ Other Apps

Groove is a simple helpdesk for SaaS and eCommerce businesses. It helps you manage all your customer support requests in one place and provide better customer support, improving your overall business.

See Groove Integrations

Infinity is a platform for managing your projects and ideas. It gives you the freedom to organize the way you want, with no limits on number of projects or users as well as storage space.

See Infinity Integrations