Groove + GroupApp Integration

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Create Your Own Groove & GroupApp Integration Without Any Code

Create Custom Workflow

Agent is created in Groove
Agent has replied in Groove Instant
Agent is invited in Groove Instant
Agent is archived in Groove Instant
Ticket is closed in Groove Instant
Ticket is started in Groove Instant
Ticket is opened in Groove Instant
Ticket is assigned in Groove Instant
Ticket is moved in Groove Instant
Ticket priority is changed in Groove Instant
Ticket is tagged in Groove Instant
Ticket is deleted in Groove Instant
Ticket is state changed in Groove Instant
Customer is added in Groove Instant
Customer is replied in Groove Instant
Note is added in Groove Instant
Course enrollment is created in GroupApp Instant
Member is added to community in GroupApp Instant
Member joins channel in community in GroupApp Instant
Community member profile is updated in GroupApp Instant
Community membership is requested in GroupApp Instant
Community membership is cancelled in GroupApp Instant
Course is completed in GroupApp Instant
Course lesson is completed in GroupApp Instant
Post is created in community in GroupApp Instant
RSVP is created for an event in GroupApp Instant
Payment is made in community in GroupApp Instant
Payment in community fails in GroupApp Instant
Member answers onboarding questions in GroupApp Instant

Create ticket in Groove
Search ticket assignee in Groove
Search state of ticket in Groove
Update ticket state in Groove
Update ticket assignee in Groove
Update ticket assigned group in Groove
Add tag to a ticket in Groove
Replace all tags to a ticket in Groove
Search customer by email in Groove
Create group in Groove
Search agent by email in Groove
Invite new member in community in GroupApp
Create new community member account in GroupApp
Add community member to a segment in community in GroupApp
Search members by email in GroupApp
Add member to community channel in GroupApp
Add existing account to community by email in GroupApp
Remove community member from a segment in community in GroupApp
Enroll user to a course by user email in GroupApp
Enroll user to a course by user id in GroupApp
Remove user from course enrollment in GroupApp
Remove user from community channel in GroupApp
Search channels by name in GroupApp
Search group by name in GroupApp
Search course by name in GroupApp

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You Can Also Connect Groove or GroupApp With 1200+ Other Apps

Groove is a simple helpdesk for SaaS and eCommerce businesses. It helps you manage all your customer support requests in one place and provide better customer support, improving your overall business.

See Groove Integrations

GroupApp brings your community and courses together, making it easy to create a learning community around expertise. Improve member success, boost retention, and increase course and membership sales.

See GroupApp Integrations