Gmail + Zendesk Integration

Connect Gmail to Zendesk in 1 click

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1.
  • Gmail
    Email is received in Gmail
  • Gmail
    Label is added to email in Gmail
  • Gmail
    New email is starred in Gmail
  • Gmail
    Email matching search is received in Gmail
  • Gmail
    Thread is started in Gmail
  • Gmail
    Label is created in Gmail
  • Zendesk
    Ticket is created in Zendesk
  • Zendesk
    Ticket is created in view in Zendesk
  • Zendesk
    Activity(Audit) is added for specific ticket in Zendesk
  • Zendesk
    View is created in Zendesk
  • Zendesk
    User is created in Zendesk
  • Zendesk
    Group is created in Zendesk
  • Zendesk
    Organization is created in Zendesk
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2.

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Ready Workflows Ready Workflows   for Gmail + Zendesk Integration

Just click on the workflow you want to automate

Most popular automationsmost-popular-automations
Zendesk + Shopia + Gmail Integration

Use AI to generate Gmail replies when Ticket is created in Zendesk

Use this automation to streamline your customer support operations and ensure timely responses to customer inquiries.

Here's how it works:
 1. Zendesk: Whenever a Ticket is created, the automation will be triggered.
 2. Shopia: To generate relevant output, you can provide instructions to the AI about what you want it to do. It could involve understanding and analyzing the Zendesk details, generating a suitable response, or providing relevant information based on the Zendesk content. Additionally, you must pass the data from Zendesk for context.
 3. Gmail: The content generated by AI in the previous step will be used to compose a reply. This message will be sent to the user, addressing their support query or concern.

Thus, when a Ticket is created in Zendesk, Integrately will use AI to generate a response and automatically send a reply using Gmail.

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Zendesk + OpenAI (GPT-3 & DALL·E) + Gmail Integration

Use AI to generate Gmail replies when Ticket is created in Zendesk

Use this automation to streamline your customer support operations and ensure timely responses to customer inquiries.

Here's how it works:
 1. Zendesk: Whenever a Ticket is created, the automation will be triggered.
 2. OpenAI (GPT-3 & DALL·E): To generate relevant output, you can provide instructions to the AI about what you want it to do. It could involve understanding and analyzing the Zendesk details, generating a suitable response, or providing relevant information based on the Zendesk content. Additionally, you must pass the data from Zendesk for context.
 3. Gmail: The content generated by AI in the previous step will be used to compose a reply. This message will be sent to the user, addressing their support query or concern.

Thus, when a Ticket is created in Zendesk, Integrately will use AI to generate a response and automatically send a reply using Gmail.

See more
Zendesk + ChatGPT (GPT-3.5  & GPT-4) + Gmail Integration

Use AI to generate Gmail replies when Ticket is created in Zendesk

Use this automation to streamline your customer support operations and ensure timely responses to customer inquiries.

Here's how it works:
 1. Zendesk: Whenever a Ticket is created, the automation will be triggered.
 2. ChatGPT (GPT-3.5 & GPT-4): To generate relevant output, you can provide instructions to the AI about what you want it to do. It could involve understanding and analyzing the Zendesk details, generating a suitable response, or providing relevant information based on the Zendesk content. Additionally, you must pass the data from Zendesk for context.
 3. Gmail: The content generated by AI in the previous step will be used to compose a reply. This message will be sent to the user, addressing their support query or concern.

Thus, when a Ticket is created in Zendesk, Integrately will use AI to generate a response and automatically send a reply using Gmail.

See more
Zendesk + Anthropic (Claude) + Gmail Integration

Use AI to generate Gmail replies when Ticket is created in Zendesk

Use this automation to streamline your customer support operations and ensure timely responses to customer inquiries.

Here's how it works:
 1. Zendesk: Whenever a Ticket is created, the automation will be triggered.
 2. Anthropic (Claude): To generate relevant output, you can provide instructions to the AI about what you want it to do. It could involve understanding and analyzing the Zendesk details, generating a suitable response, or providing relevant information based on the Zendesk content. Additionally, you must pass the data from Zendesk for context.
 3. Gmail: The content generated by AI in the previous step will be used to compose a reply. This message will be sent to the user, addressing their support query or concern.

Thus, when a Ticket is created in Zendesk, Integrately will use AI to generate a response and automatically send a reply using Gmail.

See more
Zendesk + Gemini AI + Gmail Integration

Use AI to generate Gmail replies when Ticket is created in Zendesk

Use this automation to streamline your customer support operations and ensure timely responses to customer inquiries.

Here's how it works:
 1. Zendesk: Whenever a Ticket is created, the automation will be triggered.
 2. Gemini AI: To generate relevant output, you can provide instructions to the AI about what you want it to do. It could involve understanding and analyzing the Zendesk details, generating a suitable response, or providing relevant information based on the Zendesk content. Additionally, you must pass the data from Zendesk for context.
 3. Gmail: The content generated by AI in the previous step will be used to compose a reply. This message will be sent to the user, addressing their support query or concern.

Thus, when a Ticket is created in Zendesk, Integrately will use AI to generate a response and automatically send a reply using Gmail.

See more
Zendesk + Shopia + Gmail Integration

Use AI to generate Gmail replies when Ticket is created in view in Zendesk

Use this automation to streamline your customer support operations and ensure timely responses to customer inquiries.

Here's how it works:
 1. Zendesk: Whenever a Ticket is created in view, the automation will be triggered.
 2. Shopia: To generate relevant output, you can provide instructions to the AI about what you want it to do. It could involve understanding and analyzing the Zendesk details, generating a suitable response, or providing relevant information based on the Zendesk content. Additionally, you must pass the data from Zendesk for context.
 3. Gmail: The content generated by AI in the previous step will be used to compose a reply. This message will be sent to the user, addressing their support query or concern.

Thus, when a Ticket is created in view in Zendesk, Integrately will use AI to generate a response and automatically send a reply using Gmail.

See more
Zendesk + OpenAI (GPT-3 & DALL·E) + Gmail Integration

Use AI to generate Gmail replies when Ticket is created in view in Zendesk

Use this automation to streamline your customer support operations and ensure timely responses to customer inquiries.

Here's how it works:
 1. Zendesk: Whenever a Ticket is created in view, the automation will be triggered.
 2. OpenAI (GPT-3 & DALL·E): To generate relevant output, you can provide instructions to the AI about what you want it to do. It could involve understanding and analyzing the Zendesk details, generating a suitable response, or providing relevant information based on the Zendesk content. Additionally, you must pass the data from Zendesk for context.
 3. Gmail: The content generated by AI in the previous step will be used to compose a reply. This message will be sent to the user, addressing their support query or concern.

Thus, when a Ticket is created in view in Zendesk, Integrately will use AI to generate a response and automatically send a reply using Gmail.

See more
Zendesk + ChatGPT (GPT-3.5  & GPT-4) + Gmail Integration

Use AI to generate Gmail replies when Ticket is created in view in Zendesk

Use this automation to streamline your customer support operations and ensure timely responses to customer inquiries.

Here's how it works:
 1. Zendesk: Whenever a Ticket is created in view, the automation will be triggered.
 2. ChatGPT (GPT-3.5 & GPT-4): To generate relevant output, you can provide instructions to the AI about what you want it to do. It could involve understanding and analyzing the Zendesk details, generating a suitable response, or providing relevant information based on the Zendesk content. Additionally, you must pass the data from Zendesk for context.
 3. Gmail: The content generated by AI in the previous step will be used to compose a reply. This message will be sent to the user, addressing their support query or concern.

Thus, when a Ticket is created in view in Zendesk, Integrately will use AI to generate a response and automatically send a reply using Gmail.

See more
Zendesk + Anthropic (Claude) + Gmail Integration

Use AI to generate Gmail replies when Ticket is created in view in Zendesk

Use this automation to streamline your customer support operations and ensure timely responses to customer inquiries.

Here's how it works:
 1. Zendesk: Whenever a Ticket is created in view, the automation will be triggered.
 2. Anthropic (Claude): To generate relevant output, you can provide instructions to the AI about what you want it to do. It could involve understanding and analyzing the Zendesk details, generating a suitable response, or providing relevant information based on the Zendesk content. Additionally, you must pass the data from Zendesk for context.
 3. Gmail: The content generated by AI in the previous step will be used to compose a reply. This message will be sent to the user, addressing their support query or concern.

Thus, when a Ticket is created in view in Zendesk, Integrately will use AI to generate a response and automatically send a reply using Gmail.

See more
Zendesk + Gemini AI + Gmail Integration

Use AI to generate Gmail replies when Ticket is created in view in Zendesk

Use this automation to streamline your customer support operations and ensure timely responses to customer inquiries.

Here's how it works:
 1. Zendesk: Whenever a Ticket is created in view, the automation will be triggered.
 2. Gemini AI: To generate relevant output, you can provide instructions to the AI about what you want it to do. It could involve understanding and analyzing the Zendesk details, generating a suitable response, or providing relevant information based on the Zendesk content. Additionally, you must pass the data from Zendesk for context.
 3. Gmail: The content generated by AI in the previous step will be used to compose a reply. This message will be sent to the user, addressing their support query or concern.

Thus, when a Ticket is created in view in Zendesk, Integrately will use AI to generate a response and automatically send a reply using Gmail.

See more
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Who Is This Integration For?

Customer Support Teams
Customer Support Teams
Small Business Owners
Small Business Owners
E-commerce Managers
E-commerce Managers
IT Support Teams
IT Support Teams
HR Departments
HR Departments
Customer Support Teams
Customer support teams often need to inform customers about ticket status updates promptly. They frequently struggle with manually tracking communications and ensuring timely follow-ups.
Small Business Owners
Small business owners often juggle multiple roles and miss out on important customer interactions due to inadequate follow-ups from their support emails. They need a reliable way to keep their customers informed without manual intervention.
E-commerce Managers
E-commerce managers face challenges in notifying customers about order support tickets and ensuring a seamless customer experience when issues arise post-purchase. Keeping customers updated can be time-consuming.
IT Support Teams
IT support teams deal with numerous tickets daily and often lose track of user acknowledgments in their issue queues. They need an efficient way to send notifications and track communication history.
HR Departments
HR departments manage employee queries through Zendesk tickets and often require a streamlined method of informing employees about the status of their requests without manual effort.
Gmail logo
Zendesk logo

What Can You Automate With Gmail + Zendesk

Send an email for new Zendesk tickets
Automatically send an email via Gmail to notify your team or customer about a new Zendesk ticket. This keeps everyone informed without needing manual reminders.
Alert customers of ticket status changes
Use Gmail to notify customers directly when there’s a change in their ticket status on Zendesk. This helps maintain transparency and improve customer satisfaction.
Send follow-up emails for pending tickets
Automatically follow up with customers via Gmail for Zendesk tickets that haven't been resolved in a set timeframe. This ensures nothing slips through the cracks.
Notify your team of customer updates
Any time a customer updates their Zendesk ticket, automatically send a notification email to your support team via Gmail. This way, your team stays on top of customer needs.
Send a daily summary of Zendesk tickets
Get a daily email summary via Gmail of all new and pending Zendesk tickets, so you’re always aware of your support landscape at the start of each day.
And much more...
Automations

Top 10 Most Popular Gmail Automations from
Integrately Community

Just click on the workflow you want to automate

Microsoft Outlook logo
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Send Gmail email for new Microsoft Outlook event
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SQL Server logo
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Send Gmail email for new SQL Server row
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Google Chat logo
Send Google Chat message for new email received in Gmail
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Microsoft Outlook logo
Create Microsoft Outlook event from new Gmail email
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Xero logo
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Send Gmail email for new Xero payment
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Send Gmail email for new Microsoft Outlook event
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SQL Server logo
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Send Gmail email for new SQL Server row
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Google Chat logo
Send Google Chat message for new email received in Gmail
Activate
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Microsoft Outlook logo
Create Microsoft Outlook event from new Gmail email
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Xero logo
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Send Gmail email for new Xero payment
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ChargeOver logo
Perplexity AI logo
Gmail logo
Use AI to automate Gmail replies when Quote is created in ChargeOver
Activate
CompanyHub logo
Gmail logo
Email It logo
When Record is created (Custom Table) in CompanyHub > Send email in Gmail > Send email in Email It
Activate
CompanyHub logo
Email It logo
Gmail logo
When Record is created (Custom Table) in CompanyHub > Send email in Email It > Send email in Gmail
Activate
CompanyHub logo
Gmail logo
Email It logo
When Record is created (Custom Table) in CompanyHub > Check any condition > (If found) > Send email in Gmail > Send email in Email It
CompanyHub logo
Email It logo
Gmail logo
When Record is created (Custom Table) in CompanyHub > Check any condition > (If found) > Send email in Email It > Send email in Gmail
Activate
ChargeOver logo
Perplexity AI logo
Gmail logo
Use AI to automate Gmail replies when Quote is created in ChargeOver
Activate
CompanyHub logo
Gmail logo
Email It logo
When Record is created (Custom Table) in CompanyHub > Send email in Gmail > Send email in Email It
Activate
CompanyHub logo
Email It logo
Gmail logo
When Record is created (Custom Table) in CompanyHub > Send email in Email It > Send email in Gmail
Activate
CompanyHub logo
Gmail logo
Email It logo
When Record is created (Custom Table) in CompanyHub > Check any condition > (If found) > Send email in Gmail > Send email in Email It
CompanyHub logo
Email It logo
Gmail logo
When Record is created (Custom Table) in CompanyHub > Check any condition > (If found) > Send email in Email It > Send email in Gmail
Activate

Top 10 Most Popular Zendesk Automations from
Integrately Community

Most popularmost-popular-automations
01
Elementor Forms logo
Zendesk logo
Create Zendesk ticket for new Elementor Forms form submission
02
Zendesk logo
Notion logo
Create Notion database item for new Zendesk ticket
03
Zendesk logo
Telegram logo
Send Telegram message for new Zendesk ticket
04
Zendesk logo
WhatsApp logo
Send WhatsApp message for new Zendesk ticket
05
WPForms logo
Zendesk logo
Create Zendesk ticket for new WPForms form submission
cloud
Zendesk
app integration
06
Survey Monkey logo
Zendesk logo
Create Zendesk ticket for new Survey Monkey survey response
07
Zendesk logo
Salesforce logo
Create Salesforce opportunity for new Zendesk ticket
08
Zendesk logo
Slack logo
Send Slack message for new Zendesk ticket
09
Zendesk logo
Slack logo
Send Slack message for new Zendesk ticket
10
Zendesk logo
ActiveCampaign logo
Create ActiveCampaign deal for new Zendesk ticket
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Gmail
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Gmail is the email that's intuitive, efficient, and useful. With its powerful email management features like spam protection, security, and search built in, Gmail keeps your messages safe, too.
Zendesk
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Zendesk is the leading customer service software for businesses. We help you deliver great support using a single application that unifies all of your customer touchpoints, including self-service, social media, and more.