Viral Loops + Frill Integration

You're reviewing product feedback in Frill but your referral metrics in Viral Loops only update when someone manually exports records, so the advocacy counts you're reporting against are always a few hours behind — with this integration, every new feedback submitter lands in your referral program instantly and your metrics stay current.

You need to act fast when high-value users submit feature requests, but you find out too late because customer data sits trapped in Frill instead of driving Viral Loops campaigns — with this integration, every new idea creator is enrolled in your referral funnel immediately so you never miss an advocacy window.

You answer to stakeholders who want to see clear evidence of community engagement and advocacy growth across your product roadmap — with this integration, feedback submissions automatically trigger referral participation and keep all customer touchpoints perfectly aligned for client reviews.

The volume of feature requests and comments arriving in Frill is too high for anyone to keep up by hand while managing referral rewards in Viral Loops — with this integration, participant creation and tracking run entirely on autopilot so your team can focus on engagement.

You own the outreach step and depend on product teams to hand over customer feedback data before you can invite top contributors to exclusive referral tiers — with this integration, participant enrollment happens the moment an idea is created so you can start outreach right away.

You need a reliable history of customer interactions across feedback and referral channels, but keep finding gaps caused by manual copy-pasting between Frill and Viral Loops — with this integration, every event is synced automatically to eliminate missing records from your database.