ZNICRM (Intueri CRM) + Freshservice Integration

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Freshservice + ZNICRM (Intueri CRM) Integration

Create ZNICRM (Intueri CRM) contact from new Freshservice ticket

If you're using {{trigger.CustomerSupport}} to manage your customer support tickets, you may be wondering how to also create corresponding contacts in ZNICRM (Intueri CRM). Luckily, it's a process that's pretty simple to set up.

Use this {{trigger.CustomerSupport}} - ZNICRM (Intueri CRM) integration to create a connection between the two platforms so that any new ticket created in {{trigger.CustomerSupport}} will automatically create a contact in ZNICRM (Intueri CRM).

This makes it easy to keep track of your support tickets and contacts in one place.
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ZNICRM (Intueri CRM) + Freshservice Integration
1.
  • Freshservice
    Ticket is created in Freshservice
  • Freshservice
    Ticket is updated in Freshservice
  • Freshservice
    Requester is created in Freshservice
  • Freshservice
    Requester is updated in Freshservice
2.
  • ZNICRM (Intueri CRM)
    Create lead in ZNICRM (Intueri CRM)
  • Freshservice
    Create ticket in Freshservice
  • Freshservice
    Create requester in Freshservice
  • Freshservice
    Get requester by ID in Freshservice
  • Freshservice
    Get agent by ID in Freshservice
  • Freshservice
    Get group by ID in Freshservice
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