Freshservice + Ultramsg Integration

Connect Freshservice to Ultramsg in 1 click

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Popular Freshservice + Ultramsg Workflows

Send Ultramsg message for new Freshservice ticket

It's easy to stay on top of your support tickets with automatic notifications using this Freshservice - Ultramsg integration. Whenever a new ticket is created in Freshservice, you will immediately receive a message in Ultramsg notifying you. This way, you can jump on the issue right away and provide the support your customers need.

Plus, since the message includes the ticket number, you can quickly and easily access all the pertinent information. So go ahead and set up automatic Ultramsg messages for new Freshservice tickets today - your customers will appreciate it!

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Ticket is created in Freshservice
Ticket is updated in Freshservice
Requester is created in Freshservice
Requester is updated in Freshservice
Message is created in Ultramsg
Chat is created in Ultramsg
Contact is created in Ultramsg
Group is created in Ultramsg

Create ticket in Freshservice
Create requester in Freshservice
Get requester by ID in Freshservice
Get agent by ID in Freshservice
Get group by ID in Freshservice
Send message in Ultramsg
Send voice in Ultramsg
Send vcard in Ultramsg
Send audio in Ultramsg
Send location in Ultramsg
Clear messages in Ultramsg
Get group invite link in Ultramsg
Add participants in Ultramsg
Set message admin only in Ultramsg
Add group description in Ultramsg
Leave group in Ultramsg
Create group in Ultramsg
Send image in Ultramsg
Send document in Ultramsg
Send video in Ultramsg
Send link in Ultramsg
Search contact in Ultramsg

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You Can Also Integrate Freshservice & Ultramsg With 1100+ Other Apps

Freshservice is an IT service management software that has been built with the intention of providing real-time visibility into the lifecycle of helpdesk tickets and support activity at a granular level.

See Freshservice Integrations

Ultramsg is a cloud-based service that lets you build, deploy and integrate your chatbot with any system. You can use any programming language to easily create conversational interfaces for your users.

See Ultramsg Integrations