Freshservice + UChat Integration

Connect Freshservice to UChat in 1 click

Integrate Freshservice + UChat For Free ✔ Free forever. ✔ Use premium features free for 14 days.

Popular Freshservice + UChat Workflows

Send UChat message for new Freshservice ticket

It's easy to stay on top of your support tickets with automatic notifications using this Freshservice - UChat integration. Whenever a new ticket is created in Freshservice, you will immediately receive a message in UChat notifying you. This way, you can jump on the issue right away and provide the support your customers need.

Plus, since the message includes the ticket number, you can quickly and easily access all the pertinent information. So go ahead and set up automatic UChat messages for new Freshservice tickets today - your customers will appreciate it!

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Create Your Own Freshservice & UChat Integration Without Any Code

Create Custom Workflow

Ticket is created in Freshservice
Ticket is updated in Freshservice
Requester is created in Freshservice
Requester is updated in Freshservice
Tag is added in UChat Instant
Tag is removed in UChat Instant
Conversation is opened in UChat Instant
Variable value is changed in UChat Instant
Bot user is subscribed in UChat Instant
Conversation is done in UChat Instant

Create ticket in Freshservice
Create requester in Freshservice
Get requester by ID in Freshservice
Get agent by ID in Freshservice
Get group by ID in Freshservice
Send text message in UChat
Send dynamic content in UChat
Send sub flow in UChat
Send main flow in UChat
Set user field by variable ns in UChat
Create user field in UChat
Search user by user id in UChat
Create bot field in UChat
Search user field by name in UChat
Search user by info in UChat
Search user by user ns in UChat
Add tag by tag name in UChat
Set user field by variable name in UChat
Set bot field by ID in UChat
Set bot field by name in UChat
Add tag by tag ns in UChat
Search cart by user ns in UChat
Search tag by name in UChat
Search sub flow by name in UChat
Remove tag from user in UChat
Create tag in UChat

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You Can Also Connect Freshservice or UChat With 1200+ Other Apps

Freshservice is an IT service management software that has been built with the intention of providing real-time visibility into the lifecycle of helpdesk tickets and support activity at a granular level.

See Freshservice Integrations

UChat is a chatbot building platform that helps companies create and deploy chatbots on Facebook, Slack and Web Messenger. Powered by AI, UChat enables its users to build, test and deploy AI powered chatbots with no coding required.

See UChat Integrations