Freshservice + TimelinesAI Integration

Connect Freshservice to TimelinesAI in 1 click

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Freshservice + TimelinesAI Integration

Send TimelinesAI message for new Freshservice ticket

It's easy to stay on top of your support tickets with automatic notifications using this Freshservice - TimelinesAI integration. Whenever a new ticket is created in Freshservice, you will immediately receive a message in TimelinesAI notifying you. This way, you can jump on the issue right away and provide the support your customers need.

Plus, since the message includes the ticket number, you can quickly and easily access all the pertinent information. So go ahead and set up automatic TimelinesAI messages for new Freshservice tickets today - your customers will appreciate it!
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Freshservice + TimelinesAI Integration
1.
  • Freshservice
    Ticket is created in Freshservice
  • Freshservice
    Ticket is updated in Freshservice
  • Freshservice
    Requester is created in Freshservice
  • Freshservice
    Requester is updated in Freshservice
  • TimelinesAI
    Message is sent in TimelinesAI Instant
  • TimelinesAI
    Message is received in TimelinesAI Instant
2.
  • Freshservice
    Create ticket in Freshservice
  • Freshservice
    Create requester in Freshservice
  • Freshservice
    Get requester by ID in Freshservice
  • Freshservice
    Get agent by ID in Freshservice
  • Freshservice
    Get group by ID in Freshservice
  • TimelinesAI
    Search chat by name in TimelinesAI
  • TimelinesAI
    Send message to phone number in TimelinesAI
  • TimelinesAI
    Search file by name in TimelinesAI
  • TimelinesAI
    Send message to existing chat with uploaded file in TimelinesAI
  • TimelinesAI
    Upload file in TimelinesAI
  • TimelinesAI
    Send message to existing chat in TimelinesAI
  • TimelinesAI
    Close chat in TimelinesAI
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