If you're using {{trigger.CustomerSupport}} to manage your customer support tickets, you may be wondering how to also create corresponding contacts in SWELLEnterprise. Luckily, it's a process that's pretty simple to set up.
Use this {{trigger.CustomerSupport}} - SWELLEnterprise integration to create a connection between the two platforms so that any new ticket created in {{trigger.CustomerSupport}} will automatically create a contact in SWELLEnterprise.
This makes it easy to keep track of your support tickets and contacts in one place.
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Freshservice
Freshservice is an IT service management software that has been built with the intention of providing real-time visibility into the lifecycle of helpdesk tickets and support activity at a granular level.
Manage your entire business, from accounting to sales and marketing in one platform. Get real-time insights on all your data and use SWELLEnterprise's powerful workflow tools to organize and automate it for you.