Freshservice + Sozuri Integration

Connect Freshservice to Sozuri - Automate your workflows in 1-click

With Freshservice automations, you can automate ticket routing, improve agent productivity, and gain valuable insights into customer support performance. Set up Sozuri automations to send targeted SMS messages, automate appointment reminders, and track campaign engagement. Combine the benefits of both with Integrately’s Freshservice + Sozuri integration.

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Ready Workflows For Freshservice + Sozuri Integration

Just click on the workflow you want to automate

Send Sozuri sms for new Freshservice ticket

It's easy to stay on top of your support tickets with automatic notifications using this Freshservice - Sozuri integration. Whenever a new ticket is created in Freshservice, you will immediately receive a sms in Sozuri notifying you. This way, you can jump on the issue right away and provide the support your customers need.

Plus, since the sms includes the ticket number, you can quickly and easily access all the pertinent information. So go ahead and set up automatic Sozuri smss for new Freshservice tickets today - your customers will appreciate it!

Activate

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Create Your Own Freshservice & Sozuri Integration Without Any Code

1. Select when the automation is executed

2. Select what action you want to automate

Create Custom Workflow

Ticket is created in Freshservice
Triggers the automation whenever a new ticket is created
Ticket is updated in Freshservice
Triggers the automation whenever a ticket is modified
Requester is created in Freshservice
Triggers the automation whenever a new requester is created
Requester is updated in Freshservice
Triggers the automation whenever a requester is updated

Create ticket in Freshservice
Automatically generates a new ticket
Create requester in Freshservice
Automatically generates new requester profiles with particular parameters
Get requester by ID in Freshservice
Automatically retrieves a requester's information using their unique ID
Get agent by ID in Freshservice
Get group by ID in Freshservice
Automatically retrieves a group by its ID
Send SMS in Sozuri
Automatically sends a text message to particular recipients
Recharge airtime in Sozuri
Automatically recharges airtime

3x-10x Less Expensive Than Popular Alternatives

Popular Alternative

😐

750 Tasks

in $19.⁹⁹

Integrately

😍

2,000 Tasks

in $19.⁹⁹

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Integrate Freshservice & Sozuri In 1 Click
And Save Time & Money Both

Integrately is the only automation solution you will ever need. With 1200+ apps and 20 million+ ready 1-click automations, Integrately can automate almost any task from your workflow. Plus, our AI automation builder and 24/5 live chat support make it easy to get started. To top it off, you get a free forever plan. Sign up for Integrately now & start automating!

Want to automate something else in your workflow?

You Can Also Connect Freshservice or Sozuri With 1200+ Other Apps

Freshservice is an IT service management software that has been built with the intention of providing real-time visibility into the lifecycle of helpdesk tickets and support activity at a granular level.

See Freshservice Integrations

Sozuri is Kenya's fastest growing and most affordable omnichannel platform that enables businesses to communicate with their customers using SMS/WhatsApp. It is fast, easy and affordable.

See Sozuri Integrations